Rated 5 out of
5
by
P from
Recent stay
Business stay. Nice property and amenities
Date published: 2019-12-05
Rated 1 out of
5
by
PlatinumMember from
Don’t Expect Much
If you’re visiting this hotel and expect anything beyond a room and a bed, stay somewhere else. The Westin used to be a special place that went above and beyond to exceed customer expectations, but not any more.
Date published: 2019-12-04
Rated 5 out of
5
by
lily from
Miss
it is a good relax place.
Date published: 2019-12-03
Rated 2 out of
5
by
Ben from
Loud noises and hairy beds
Went for a birthday celebration - the room we reserved was a nice room with rap around balcony on the 9th floor. About 10 pm the bar across the street “Bar Louie” began to play extremely loud music that would prevent you from sleeping well. We asked hotel management to move us to a comparable room on the other side of the room. None were available so we settled for a standard king room. Once we settled in to our second room we discovered hair all in the bed and on the pillows. We asked to have the sheets changed. It took housekeeping over 45 mins to come and change our sheets. Upon arrival the housekeeper looked at the bed and said that it was “normal”. It took him another 10 mins to change the sheets. I assisted him in changing them because he was moving so slow. After he left and we settled in for bed the front desk called the room after 12am to check to see if the job was completed. The hotel front desk was apologetic and compensated our parking and breakfast but overall it was a frustrating evening and a disappointing experience.
Date published: 2019-12-03
Rated 5 out of
5
by
Keith from
Great Hotel
Great new hotel with very clean and spacious areas. Gym is best I have seen in a hotel and the location is ideal for shopping, restaurants, concerts etc.
Date published: 2019-11-28
Rated 5 out of
5
by
Bill from
Excellent
An excellent stay at the Westin
Date published: 2019-11-28
Rated 5 out of
5
by
Stephanie from
No Smart TV's
The hotel is perfect. Beautiful!!! The staff is fantastic. With the exception of one gentleman at check in. He was rude and really snobby. Everyone else has been amazing.
My BIGGEST complaint....NO SMART TV's!!! But, that's just me.
Date published: 2019-11-26
Rated 5 out of
5
by
Weddinggoers from
Westin Woodlands
All great! We loved this hotel. It is just wonderfully efficient, relaxing and convenient to many restaurants, shopping and more..
Date published: 2019-11-26