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It Pays to Book Direct
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Marriott Rewards® Member Rates, instantly reward you when you book direct on Marriott.co.uk, the Marriott mobile app, through our call centers or select corporate travel professionals.
Our new member rate is the latest perk in a series of benefits like free Wi-Fi and mobile check-in, and earns you points at 4,200+ hotels worldwide, excluding hotels in Mainland China, Macau, Hong Kong and Taiwan. See details
It pays to book on Marriott.com
The Benefits Go On for Rewards Members
And now, the details
Members of Marriott Rewards® and The Ritz-Carlton Rewards® (“Rewards Members”) will receive an exclusive, preferred rate (“Marriott Rewards Member Rate”) when they book rooms through any Marriott® direct booking channel, including:
- Our worldwide reservations centres
- Official Marriott websites (e.g. Marriott.com, Marriott.co.uk) and RitzCarlton.com
- The Marriott mobile app and The Ritz-Carlton® mobile app
- Member Rates are available globally at all hotels that participate in Marriott Rewards, excluding hotels in Mainland China, Macau, Hong Kong and Taiwan, Atlantis, Paradise Island, Bahamas and The Cosmopolitan of Las Vegas
These rates may also be booked through an authorised travel agent or select corporate travel partner ("eligible channels") at any hotel participating in either loyalty programme.
What you need to know about Marriott Rewards Member Rates:
- These rates offer a discount of at least two percent on weekdays and up to five percent on weekends
- The rate is applied to the hotel's lowest applicable available public rates for non-premium rooms
- The rates must be booked by the Rewards member using the appropriate member rate category
- Member Rates do not apply to groups of 10 or more rooms
- The member rate may not be combined with other select promotions, offers or discounts, and is not valid for existing reservations or groups
- Member Rates do not apply to qualified transient rates such as government, negotiated rates, AAA, and Senior Discount.
There are few guarantees in life. But our Look No Further® Best Rate Guarantee is one of the best. It assures that you’ll always get the best rate available when you book directly with Marriott®. Here’s how it works:
- Book a Marriott room using any Marriott reservation channel (Marriott.com, Marriott Hotel Telephone Reservations, or directly at a hotel).
- If within 24 hours of making your reservation, you find a lower hotel rate for the same hotel, room type and reservation dates, and submit a qualified guarantee form, we’ll match the rate and give you an additional 25% discount on the room or 5,000 Marriott Rewards points…it’s up to you.
Drawers
- Participating Brands
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The Look No Further Best Rate Guarantee does not apply to Ritz-Carlton Montreal, The Ritz London, Ritz-Carlton Residences, Marriott Vacation Club, Marriott's Grand Residence Club, The Ritz-Carlton Club, The Ritz-Carlton Residence, or any other properties/units owned or managed by Marriott Vacations Worldwide Corporation, its subsidiaries and its affiliates.
The Look No Further Best Rate Guarantee does not apply to Starwood-Branded Hotels, including Four Points Hotels, Sheraton Hotels, Aloft Hotels, W Hotels, Le Meriden Hotels, Luxury Collection Hotels, Element Hotels, Westin Hotels, St. Regis Hotels, Tribute Portfolio Hotels, Design Hotels, Sheraton Vacation Club, Westin Vacation Club, or any other properties/units owned or managed by Vistana Signature Experiences, Inc., its subsidiaries and its affiliates.
Your reservation must be made through our worldwide reservations centres, a Marriott hotel or an official Marriott website for:
- JW Marriott®
- Renaissance® Hotels
- Autograph Collection® Hotels
- Marriott Hotels®
- Marriott Executive Apartments®
- Gaylord Hotels®
- AC Hotels by Marriott®
- Courtyard®
- Residence Inn®
- SpringHill Suites®
- Fairfield Inn & Suites®
- TownePlace Suites®
- Moxy Hotels®
- The Ritz-Carlton®
- BVLGARI®
- EDITION®
- Delta Hotels
- Protea Hotels
- Verification Process
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Marriott will verify the Comparison Rate within 24 hours of receiving your claim and notify you of the results. For claims submitted on the day of arrival, the claim will be processed within approximately four hours. If a claim is verified and approved by Marriott, no name changes can be made to the reservation. Reservations are non-transferable and cannot be resold. Valid government issued ID is required upon check-in that matches the name found on the verified and approved reservation.
When multiple rates for the same hotel, reservation dates, and room type are available through a Marriott channel you must reserve the lowest rate to be eligible for the guarantee.
The Comparison Rate must be reservable by the general public and be verifiable by Marriott as resulting in an actual hotel reservation. Comparison rates requiring a login to view are not eligible. Marriott is not responsible for any fees or other costs incurred due to cancelation of a reservation. Screen images of comparison offers will be used to assist with claim review procedures but will not be accepted as validation of a comparison offer.
Rate comparison will be made net of any taxes, gratuities, or any other fees associated with the room rate, and the Comparison Rate must still be available at the time Marriott validates the claim. For purposes of comparing the Comparison Rate and the rate available on Marriott channels, only the Comparison Rate and the rate available on the Marriott channels that are each available at the time the applicable claim is processed will be considered by Marriott. Rate comparison may include third party “fees” that were inappropriately and without authorization broken out from actual hotel rates by third party sites to create an appearance of lower hotel rates.
For purposes of comparing the Competing Rate and the rate available on the Marriott official reservation channel, only the Competing Rate and the rate available with Marriott that are each available at the time the applicable claim is processed will be considered by Marriott. Marriott will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same hotel or hotels in the same geographic location (e.g., city) may be treated as one claim for one stay in Marriott’s discretion, even if booked through more than one reservation.
All valid Look No Further rewards (either points or discount) will only be available for up to three guest rooms.
Rate disparities primarily attributable to fluctuations and/or differences in currency exchange rates are excluded from the guarantee. Marriott may deny claims where the difference between the comparison daily rate and the daily rate on the Marriott reservation channel is less than $1.
Comparison Rates applicable to only a portion of your entire scheduled stay will not be honoured; nor will they be valid for a multi-day stay if the total room cost of the stay is the same or greater than the total room cost through a Marriott channel.
Employees of Marriott, of its affiliates and subsidiaries, and any Marriott brand hotel, and members of such employees’ families residing at the same location are not eligible.
Void where prohibited by law. Marriott reserves the right to modify or cancel the guarantee at any time without prior notice. Marriott reserves the right to cancel any previously approved claim if it finds that the guest violated or circumvented these terms and conditions and to cancel and reject any other and future Look No Further® claims from any such guest. In such event, the guest will remain bound to the terms of any bookings made on any channels, including cancellation terms. Marriott.com Terms of Use apply to the Look No Further® Guarantee.
- Submission Guidelines
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The “Comparison Rate” must be found, and a completed claim form submitted within 24 hours of booking the reservation through the Marriott reservation channel. It also must be for the same hotel, room type and reservation dates. The same cancellation and advance purchase policies, and other terms and conditions governing the rates must apply. In addition, if the Comparison Rate is found on the day of arrival, the claim must be submitted by 10:00 p.m. of that day in the hotel’s time zone in order to ensure timely processing.
When submitting the claim, the guest must choose either the Marriott Rewards points award option or the discount off the lower rate option. Marriott will not accept guest requests to modify this award selection after the claim has been submitted. The award option that the guest selected upon submission will be provided if the claim is approved. If chosen, Marriott Rewards points applicable to the claim will be awarded 7-10 business days after guest checkout on the approved reservation.
Marriott Rewards points will only be available as a Look No Further Best Rate Guarantee reward option if the guest making the claim is a Marriott Rewards Member at the time the claim is submitted.
- Rate Type Exclusions
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The guarantee does not apply to the following rate types:
- Rates not publicly available, such as negotiated corporate or group rates.
- Rates available on Marriott online or voice channels compared to Marriott online or voice channels (for example, comparisons to rates found on later searches on the same or different Marriott channels) including rates found on Marriott-affiliated, private label, or property standalone websites.
- Qualified discount rates including but not limited to Government/Military, Marriott Senior Rate, and rates made available exclusively to Rewards Members and other loyalty programmes maintained by Marriott hotels.
- Rates that require a paid membership in a club or other organization, or approved by Marriott for the discounted rates, such as AAA.
- The guarantee does not apply to the following rate types: Rates that include room and other components or amenities such as travel, car rental, entertainment, non-breakfast meals, tickets, gas coupons, etc. The total rate on the Comparison Site will be compared to the total rate available on Marriott channels. If the rate qualifies, the estimated value of any value-added amenities will be excluded from the rate comparison (unless such amenities are also included in the applicable rate being offered on the Marriott channels) and neither the amenity nor the corresponding value of the amenity will be provided by Marriott when honoring a lower rate.
- Package or group add-on rates that extend the length of a stay.
- Rates negotiated for stays extending beyond 30 nights.
- Rates available on auction websites.
- Rates available on websites that do not disclose the hotel brand until the reservation is completed, such as Priceline and Hotwire.
- Rates on sites, applications and other sources, channels or outlets that do not provide the ability to make a real-time reservation (e.g., an “on request” rate), that do not provide immediate hotel confirmation, or that require 5 minutes or more to validate a reservation.
- Pre-paid, advance purchase, or non-refundable rates on Ctrip.
- Rates on all Fliggy channels.
Advance payment may be required for special event dates or discounted price points determined by individual properties. Gaylord Hotels may require advance payment. Consult rate rules for each hotel and each reservation for specific restrictions and rules.
Consult rate rules for each reservation for specific restrictions. Cancellation charges apply if a reservation is changed or cancelled after the deadline identified in the rate rules. For certain rates and rooms (for example, advance purchase rates), changes to the reservation may not be permitted once booked. Applicable restrictions are communicated in the rate rules for each reservation.
Throughout the U.S. and Canada, we will do our best to honour your room and bed type preferences based on availability at the time of stay. Outside the U.S. and Canada, smoking/nonsmoking preferences are honoured on availability; exact bed sizes may vary.
Locations subject to change.
Mobile check-in is available to Rewards members at participating hotels.
Rewards Members may earn and redeem points, subject to the terms and conditions of the Rewards Programme. Rooms booked through third party online retailers, such as Expedia.com, Orbitz.com, Travelocity.com, Hotels.com, Booking.com, Priceline, etc. are not eligible for Points or Elite night credit. Wholesale packages and series tours are not eligible for Points or Elite night credit regardless of booking source.
Free Wi-Fi is available to Rewards members at participating hotels.