Rated 4 out of
5
by
Shinji from
Bz trip
It’s very nice experience for my stay in courtyard hotel. All softball are friendly.
Date published: 2019-02-08
Rated 4 out of
5
by
Localtraveler from
Relax for business only
Only use this hotel for business to sleep at night. It is a bit far from a lot of things but is in very quiet area where you can sleep at night. Close to freeway on and off ramps is a plus. Looking for Food requires to drive 10-30min depending what you want. Traffic around the area is pretty bad so dont drive dueing high commute time. The food is not really fresh. It is a bistro with high heating for food. Sort like when you order breakfast meal at starbucks and they stick it in a high heat oven. Alcohol is a bit on the high side in price. A bottle of beer is like 5bucks. You can go to localgrocery store and buy it a 6 pack for abt the same price. Overall the hotel is nice. Service was good from front counter to help in the room for items you need.
Date published: 2019-01-20
Rated 3 out of
5
by
Ranger from
Business Teip
Ok for the money. The fitness center is a joke. Two treadmills, one eliptical and a dozen feee weights is all they have.
Date published: 2019-01-20
Rated 5 out of
5
by
BriefbutSatisfiedVisitor from
Great hotel and staff
Spent two nights here and it was great. Highly recommend it.
Date published: 2018-12-20
Rated 5 out of
5
by
BS from
Staff made my stay so enjoyable
The staff in the courtyard are amazing and really went out of their way for me the week I was staying there. The staff are a credit to the organisation.
Date published: 2018-12-04
Rated 3 out of
5
by
Convienent from
Comfortable
Property seems to be a bit old and location is also hidden.
improve the décor and make it more attractive and modern.
improve the WIFI
Date published: 2018-11-29
Rated 5 out of
5
by
Sonnie from
Excellent Stay
Over the six day stay I had not complaints with room or staff, and enjoyed the activities in the lobby hosted by hotel to bring guest together.
Date published: 2018-11-25
Rated 1 out of
5
by
TiredTraveler from
Rude Staff
Most of my review includes negative comments. So, if that's not for you, feel free to move on.
Pros: Clean Room/Textiles/Bathroom
Cons: Air inside Room; Staff Attitude; Staff Professionalism; Food/Beverage services/prices
I arrived around 11PM after a lengthy drive. I was very tired and was greeted by the desk clerk, that they would get to me after the customer ahead was done. I patiently waited. I'm not exactly sure how big or small the room or office is behind the desk, but both attendants entered the room and didn't come back out. I wasn't sure if they decided to take a lunch break, but I waited close to 25 minutes, before I had to tap on the desk and say "Hello?!" The woman came out and said: "I'm sorry sir, we didn't hear you come in". How could they not have heard me? They asked me to wait, which I complied, and then they just forgot about the guy standing there?! I was quite upset, and before the check-in process proceeded the woman asked if there was someone else she could talk to. I was so taken aback and offended by this comment. I might not have had the best appearance, but I wasn't vulgar or rude, I was simply tired and upset. I decided I it was too late to try and find another hotel, so I did stay.
I had severe heartburn later, I returned downstairs around 2 AM, hoping the woman was not at the desk. I needed an antacid and water. I found the two items and went to the desk. The man muttered under his breath: "This guy"... Either that was a racial comment, or very stereotypical, because I hadn't even said a word at this point. He proceeded to check my items without saying anything or making contact, simply said: "$20". For 2 antacids and a bottle of water!? I was upset, I simply said "No, thank you, and walked away". I ended up driving to 7-Eleven 3 miles away to spend $3. When morning arrived, I got out of the hotel as quickly as I could without having to talk to anyone. I was so shocked and upset at the professionalism. It might have been deserving over choosing a cheaper rate in the local area, but I surely won't return.
Date published: 2018-10-30
