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Reviews

TownePlace Suites by Marriott Jacksonville Butler Boulevard is rated 4.0 out of 5 by 392.

Rated 2 out of 5 by Businesstraveler from Recent stay Stay was not bad. Staff did not return any of 5 calls made to retrieve personal item left in room

Date published: 2019-02-11

Rated 5 out of 5 by RajK from Pleasant stay Good, clean and decent hotel. Staff were nice and always attentive. Breakfast could have better options. I stayed room right next to the pool, bit noisy but all quite by 10 PM. Overall, pleasant stay.

Date published: 2019-02-06

Rated 2 out of 5 by Anonymous from must improvements necessary poor cleaning and the doors look like they having been damage. my wife took pictures of the dirty bathrooms.

Date published: 2019-02-05

Rated 5 out of 5 by BKnerr from My Go To Place in Jacksonville Stayed here many times. Staff is always very friendly and helpful. Everything is as you'd expect for a hotel at this level. I've stayed here probably 20 times and never had a single issue.

Date published: 2019-01-24

Rated 5 out of 5 by Katherine from Great staff and wonderful hotel Marriotts have high standards and this Townplace Suites is no exception. The rooms and the hotel are clean, stylish and very comfortable. The staff at this Townplace however, IS exceptional. They are wonderfully friendly and personable. Everyone is great, but Mason and Debbie are particularly delightful. Look for them when you visit!

Date published: 2019-01-13

Rated 2 out of 5 by John from Do yourself a favor and stay at another hotel Room looked like it hadn’t been dusted and vacuumed in days. Thick layers of dust.

Date published: 2019-01-12

Rated 3 out of 5 by Anthony from Just okay Hot water in shower never got hot.I was pleased with the convenience of accessibility of resturants and access to nearby attractions

Date published: 2019-01-06

Rated 5 out of 5 by JuneFisher from My holidays are always last minute… The TownePlace Suites Marriott in Jacksonville was a last-minute decision during the holiday season, when last-minute shopping meant that I needed to see some last-minute family. I Was pleased and very happy to know they had availability for me during the holiday season and surprisingly enough I got to see some extended family as well. The hotel staff is very pleasant very personable and listen to my every need. With Melissa and Debbie at the front desk who checked me and I will always remember those holiday treats thank you.

Date published: 2018-12-30

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