Rated 5 out of
5
by
Ash from
Excellent!
Loved all of it had no complaints everything was nice and clean and well taken care of, managment was really nice and you were not far from where I had my business classes
Date published: 2019-12-13
Rated 5 out of
5
by
MarioGambroudes from
Great Job!
I was very impressed with the attitude from all the staff all around. It's a total team effort and it shows. Keep up the great job!
Date published: 2019-12-10
Rated 5 out of
5
by
Bulldog73 from
A good economical alternative
This was the first stay I have had at this brand under Marriott. Did not know the brand existing until I did a search under the BonVoy website.
It is a great alternative to a full, full service hotel. A great brand under the Marriott/Sheraton name.
Date published: 2019-12-05
Rated 5 out of
5
by
Darlene from
Great location and amenities
Great location with great access to restaurants and shoppers.
Date published: 2019-11-29
Rated 5 out of
5
by
BillHiltonHeadSC from
Well Managed - Very Clean
This is an excellent managed Four Points and one of the cleanest hotels in the greater Charlotte area.
Date published: 2019-11-24
Rated 2 out of
5
by
Tm from
Lake Norman
Dissapointed the trip didnt go smoother. I believe I spoke to Justin numerous times by phone before arriving and let him know it was our 20 year anniversary. Justin seemed very distracted. Kept me on hold for long periods on phone then told us to come to hotel and then made us wait in Lobby at least 45 minutes. Then when we checked in we were charged $50 without being informed of this charge, which I discovered later. We woke up in middle of the night to hear a loud television above us which stayed loud for several hours. This is when I checked our bank account and discovered the $50 additional charge and the hotel posted as more t hff an I thought it was posted on expedia. I called the desk and spoke with Eric about all these things. Later we found a thoughtful gift bag he put outside our door, which was kind.
Date published: 2019-11-16
Rated 5 out of
5
by
Shanna from
Great Hotel! Survey needs some work
I adored the visit to this hotel. The staff were incredible, the amenities were great and the bed was so comfortable waking up was difficult. Highly recommend to anyone who comes!
As for the survey, it needs to update its antiquated language as far as giving only the option of “male and female”. I am neither, so I didn’t have an option to check. I chose male, because that’s closer to what I am. Please offer an option for intersex and non-binary people! We exist!
Date published: 2019-11-16
Rated 5 out of
5
by
AndieP1 from
Excellence
Location, staff, room were all ideal. Quiet & clean. Very personable staff made me feel valued and safe.
Date published: 2019-11-16