Rated 4 out of
5
by
Hotel from
Bathroom
First bedroom, bathroom floor dirty and they change me to another bedroom
Date published: 2019-12-03
Rated 5 out of
5
by
BarbW from
Very nice stay
Very satisfied with the room, the amenities, the food. Staff were helpful and friendly. Will stay again next time in Cleveland.
Date published: 2019-12-02
Rated 4 out of
5
by
BRay from
B-Ray
Came to town for the Browns / Miami game. Perfect location for the family to stay.
Date published: 2019-11-27
Rated 5 out of
5
by
KimC from
Wonderful stay at Four Points Sheraton, Cleveland
Exceptional treatment by all staff, great breakfast, rooms nice and clean. Would definitely stay again.
Date published: 2019-11-27
Rated 5 out of
5
by
Happyguest from
Happy guest
Amazing hotel and I would visit Cleveland again and stay at the same hotel
Date published: 2019-11-25
Rated 5 out of
5
by
Crazymom from
For a day at Ray's
Had brought 4 boys to the area to go to Ray's MTB Park so we stayed Friday night to swim at the hotel and checked out the next morning to spend the day at Ray's. Friday night at the hotel, we ordered from the Hub and Grill and ate in our rooms. The rooms were perfect for our situation. Plenty of rooms for all 5 of us plus bikes and dog! Everything was clean. The staff was very friendly and professional. The elevators sounded sketchy but worked. The carpets in the rooms could probably use a cleaning or replacement. All in all though, not bad for what we were in the area for and the travelers at hand.
The front desk gentleman (Joseph) was very sweet and kind. The bartender Friday night was spot on with the kids orders and was super friendly. Another gentleman was funny, trying to locate us for food that was missed after we left the restaurant area. The girl at check out on Saturday was very professional and nice.
Date published: 2019-11-25
Rated 3 out of
5
by
Jack from
Cleveland airport
Rooms are old, hotel really doesn’t live up to Marriott standards.
Date published: 2019-11-25
Rated 2 out of
5
by
DrWilliams from
close to airport but overall experience lacking
We came in for a Browns Game and wanted to stay close to the airport. The hotel is very run down on the inside and I was actually nervous to take the elevator. Room was clean but the bathroom was very tiny and you could not even open the door all the way because it hit the tub.
Date published: 2019-11-22