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Reviews

Residence Inn by Marriott Nashville Airport is rated 4.0 out of 5 by 559.

Rated 5 out of 5 by WallyJ from The place to stay I have to say The Residence Inn is the place to stay while in Nashville, Great location, near expressways, or if you like back roads near those too. The room is like a studio apt, has everything you need, Kitchen, eating area, comfortable bed, private bathroom area ( meaning it is a bit hidden) clean rooms. Staff are most friendly and helpful. Breakfast is great, pool is nice. What more can I say it the place to stay.

Date published: 2019-06-12

Rated 4 out of 5 by Baseballdad from Baseball get away Same as on last page, great room for the price

Date published: 2019-06-06

Rated 5 out of 5 by Lady1 from what a great place This place was above expectations. great amenities, hot breakfast bar, served drinks in the evening, it was clean. great staff

Date published: 2019-06-06

Rated 3 out of 5 by Vacationmode from It was on Exterior was very clean. Paint roller brushes where on steps, spider webs were all over, a cockroach was crawling on wall.

Date published: 2019-06-02

Rated 1 out of 5 by JM211 from Poorly run and unclean facility As a Marriott Rewards Lifetime member I can say this was one of the worst facilities I have ever stayed at. I have been staying at this location for the last 3 years and on and off years before that. The overall cleanliness of the facility is extremely poor. Our room was a bi-level suite and the entire facility was just plain DIRTY. The hand rails going up to the 2nd floor were completely covered in dirt and I am sure not sanitary! I had to wipe down the entire railings just to feel clean using them and still did not feel they were clean. Housekeeping started the first day banging on our door at 8AM and then was told to come back to clean around 11-12. I even went the extra step to stop by the desk to tell the desk to be sure they came back to the room to clean. Upon our arrival back to the room at 6:30pm the room was still NOT cleaned. I called the front desk and told desk clerk that we needed towels and trash removed and we were told to put outside the door. We had to go down to the desk to get our own towels. The following day when I left I stopped by the desk again and told them to be sure that someone cleaned our room that no one had done it the prior two days! Well upon our arrival back to the hotel at 3:30pm the room was still NOT Cleaned which is totally unacceptable!! I physically went to the front desk to complain AGAIN. Finally the housekeeping supervisor brought someone to the room to clean. The staff at the front desk also NEVER greets anyone. On more than 1 occasion I stood at the desk while 3 individuals stood and chatted and never asked "Can I help you". I had to wait for their conversation/chatting about their evening events to get any help. I will say that the housekeeping supervisor did check in AFTER the 3 days of not cleaning the room to check in with me for service... but at that point a little too late to make up for the overall issues occurred in the first 3 days of the stay. Not 1 time did a manager or supervisor call me to express their concern or apologize for the lack of service we received. Totally unprofessional and clearly shows what type of management is running this location.

Date published: 2019-05-23

Rated 2 out of 5 by Kelsey from Beware of students staying This location hosts large groups of 80+ students during the summer. This mean DO NOT expect breakfast at all. Students invaded the entire breakfast time, left the area messy, food was picked over if there was any left, and staff does not accomodate for other guests.

Date published: 2019-05-22

Rated 5 out of 5 by Toni from Excellent I loved everything about my room.. Will be back for another stay

Date published: 2019-05-21

Rated 5 out of 5 by SanjeetSingh from Great stay Great place to stay with great customer service and amenities.

Date published: 2019-05-19

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