Rated 5 out of
5
by
CBIII from
Favorite business and family hotel
Get two rooms all the time for family to come on trip
Date published: 2018-11-19
Rated 4 out of
5
by
KarenSack from
Good Albany stay
We like the Residence Inn. We had some issues with the room initially, but once we spoke with management, we were moved to a more suitable room which worked out fine.
Date published: 2018-11-18
Rated 3 out of
5
by
CK from
Business Overnight
Average hotel, fine for quick overnight. Access to hotel is somewhat challenging on unlit, rough road to parking lot. Should be a better marked entrance.
Date published: 2018-11-11
Rated 5 out of
5
by
kathynarducci from
excellent service
thank you Shai, Khalil, Shawn and housekeeping for excellent service. You all are providing great service/food with a smile each day and it was a pleasure to stay at this property. Also, thank you for the welcome bag and Halloween gift they really made my smile and touched me. I will certainly be back and recommend this property.
Keep up the great service!
Kathy N.
Date published: 2018-11-05
Rated 3 out of
5
by
JahanReza from
Conference at Albany
Except HVAC system noise, all others were excellent !!
Date published: 2018-11-05
Rated 5 out of
5
by
BL from
Parent weekend at UALBANY
Had a great stay here. Would recommend and will be back.
Date published: 2018-10-29
Rated 4 out of
5
by
Kirby from
Great place to stay.
My only complaints would be , breakfast could use an update. If you go after 8 nothing much left and never seems to be refilled. And wish they had USB ports in the rooms. The staff is amazing!! Bonnie and Vince are truly the best I have dealt with in all my recent stays at hotels.
Date published: 2018-10-16
Rated 1 out of
5
by
NativeAlbanian from
Was I in someone else’s room??
Someone else’s leftovers were still in the fridge. Yecch! Bedsheet was stained. Yecch! Was I in someone else’s room?? Nope. Hotel offered me 500 points to make up for it. Really?
Date published: 2018-10-16