Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, Ontario M5H 2M9 Canada
+1 416-361-1000

Sheraton Centre Toronto Hotel

123 Queen Street West

Toronto, Ontario M5H 2M9 Canada

Phone:+1 416-361-1000

Fax:+1 416-947-4873

Freephone:+1 888-627-7175

Sales:+1 416-947-4807

Sales fax:+1 416-947-4873

Services & amenities

All public areas non-smoking

Car Rental

Concierge Lounge Hours

Vending machines


Coffee/tea in-room

Cash machine/ATM

Concierge desk

Foreign exchange

Mobility accessible rooms

Newspaper in lobby

Safe deposit boxes, front desk

Storage space

Valet dry-cleaning

Guest room information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed: 30.00 CAD Per Room Daily
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer

Room Entertainment

  • Cable channel: CNN
  • Cable/satellite TV
  • Color TV
  • Movies/videos, pay-per-view

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail
Visit the Guest Rooms page for more information


Dining services

Sundry/Convenience store


Veiled Bar

Currently Closed Due to COVID-19.

Dress code: Casual Phone: +1 416-361-6363


Coffee Bar Bar

Our café in downtown Toronto offers crisp salads, Starbucks® products and sandwiches made in-house. Connect to free Wi-Fi and work from a coffee table.

Open for breakfast, lunch and dinner Phone: +1 416-361-1000



A city staple for almost 100 years, Shopsy's Downtown is a great starting point for new arrivals to Toronto. Recharge with ribs, burgers and cold cut sandwiches. Our diner-style restaurant offers free-flowing draft beers for the ideal icebreaker.

Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 416-365-3354


Quinn's Steakhouse & Irish Bar

Detour off the lobby for sirloins and prime rib. Quinn's Steakhouse & Irish Bar is a casual restaurant with reasonably priced dishes and a large collection of draft beer. Sample from 150 varieties of whiskey after a long jaunt in the Financial District.

Open for lunch and dinner Phone: +1 416-367-8466

Fitness & recreation


Boating (4.6 km)

Boating (4.6 km)

Boating (4.6 km)

Boating (4.6 km)

Jet-skiing (4.6 km)

Jogging/fitness trail (0.1 km)

Kayaking (4.6 km)

Sailing (4.6 km)


Bike Rentals (0.1 km)


Fitness centre on-site


Indoor/Outdoor Pool


(16.3 km)

Local attractions

Casa Loma

1 Austin Terrace

4.5 km N from hotel

CN Tower

301 Front St W

1.6 km SW from hotel

Ontario Science Centre

770 Don Mills Rd

12.4 km NE from hotel

Ed Mirvish Theatre

244 Victoria St

0.8 km NE from hotel

Princess of Wales Theatre

300 King Street West

1 km SW from hotel

Eaton Centre

220 Yonge St,Yonge & Dunas St

0.1 km from hotel

Royal Alexandra Theatre

260 King St W

0.8 km SW from hotel

The Opera House

735 Queen St E

2.9 km E from hotel

Art Gallery of Ontario

317 Dundas St W,At McCaul

1 km NW from hotel

Hockey Hall of Fame

30 Yonge St,BCE Place lower level

1.1 km S from hotel

Ripley's Aquarium of Canada

288 Bremner Blvd

1.6 km S from hotel

Rogers Centre

1 Blue Jays Way

2.4 km S from hotel

St. Lawrence Market

93 Front St E

1.4 km SE from hotel

The Distillery Historic District

9 Trinity Street

2.5 km SE from hotel

Royal Ontario Museum

100 Queen's Park

2.3 km N from hotel

Canada's Wonderland (Theme Park)

1 Canada's Wonderland Drive

34.3 km N from hotel

The AGO, Art Gallery of Ontario

1.1 km from hotel

Scarborough Bluffs

17.1 km from hotel

Edwards Gardens

17.2 km from hotel

University of Toronto

1.6 km from hotel

Visit Local Area page for more information

Airport information

Toronto Pearson International Airport (YYZ)


Airport phone: +1 866-207-1690

Hotel direction: 4.9 km SE

This hotel does not provide a shuttle service.

  • Alternative transport: Bloomingdale Limousine Service;reservation required
Visit YYZ airport website
Driving directions

Take Highway 427 South to Queen Elizabeth Way East, merge onto Gardiner Expressway East. Exit onto York Street and go North. Turn right onto Queen Street.

Billy Bishop Toronto City Airport (YTZ)


Airport phone: +1 416-203-6942

Hotel direction: 3.1 km N

This hotel does not provide a shuttle service.

  • Alternative transport: Aerofleet Services; fee: 30 CAD (one way) ;reservation required
  • Estimated taxi fare: 20 CAD (one way)
Visit YTZ airport website
Driving directions

Take the Gardiner Expressway East and exit at York Street. Follow York Street north and turn right onto Queen Street West. The hotel will be on your right.

Business services

Full-service business center

On-site Business Center is Staffed


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 416-361-1000+1 416-361-1000.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Concierge desk
  • Fitness Center
  • Meeting spaces and ballrooms
  • Pool accessible
  • Pool pathway
  • Public entrance alternative
  • Public restrooms
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Braille and tactile signage provided for permanent rooms and spaces
  • Meeting room(s) with assistive listening devices
  • Service animals are welcome
  • Valet parking for vehicles outfitted for drivers in wheelchairs
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Bathtub seat
  • Doors with lever handles
  • Electrical outlets, lowered
  • Flashing door knockers
  • Hearing accessible rooms and/or kits
  • No transfer showers available
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Vanities, accessible
  • Viewports, lowered
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