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JW Marriott Hotel Surabaya
Jalan Embong Malang 85-89, Surabaya 60261 Indonesia
+62 31 5458888
- Phone:+62 31 5458888 +62 31 5458888
- Fax:+62 31 5468888
- Sales:+62 31 5458888 ext= 3509
- Sales fax:+62 31 5469041
- Freephone reservation centre:+62 3108001831800
https://www.marriott.co.uk/hotels/maps/travel/subjw-jw-marriott-hotel-surabaya/?directPageRequest=true
-7.260116 112.734968
Hotel details
JW Marriott Hotel Surabaya
Jalan Embong Malang 85-89
Surabaya, 60261 Indonesia
Phone:+62 31 5458888
Fax:+62 31 5468888
Freephone:+62 3108001831800
Sales:+62 31 5458888 ext= 3509
Sales fax:+62 31 5469041
Arrival information
Check in and check out
- Check in: 2:00 PM
- Check out: 12:00 PM
- Express check-in
Internet access
- Guest rooms: Wireless, Wired
- Enhanced High Speed: Video chat, download large files + stream video for 125400.0 IDR/day
- Lobby and public areas: Complimentary wireless
- Meeting rooms: Wireless, Wired
Parking
- Complimentary on-site parking
- Valet parking, fee: 50000 IDR daily
Property details
- 25 floors, 390 rooms, 17 suites
- 14 meeting rooms, 3,538 sq m of total meeting space
Pet policy
- Pets not allowed
Services & amenities
Bar-B-Q and/or picnic area
Barber
Barber/Beauty shop
Beauty shop
Car Rental
Concierge Lounge Hours
Gift/newsstand
Coffee/tea in-room
Buffet breakfast, fee from: 388000 IDR
Cash machine/ATM
Concierge desk
Continental breakfast, fee from: 388000 IDR
Foreign exchange, nearby
Full American breakfast, fee from: 388000 IDR
Hot breakfast, fee from: 388000 IDR
Housekeeping service daily
Laundry on-site
Limousine service
Mobility accessible rooms
Newspaper delivered to room, on request
Newspaper in lobby
Room service
Room service, 24-hour
Safe deposit boxes, front desk
Shoeshine stand
Valet dry-cleaning
Health and beauty services
Health Club
JW Massage
Guest room information
General Room Amenities
- Air conditioning
- Alarm clock
- Bottled water: Complimentary
- Coffee maker/tea service
- Crib/Play Yard
- Electrical adapters
- Individual climate control
- Iron and ironing board
- Mini fridge
- Pillows: down/feather
- Pillows: foam
- Safe
- Trouser press
- Washer/dryer
Bathroom Amenities
- Bathrobe
- Bathroom amenities
- Hair dryer
- Separate tub and shower
Room Entertainment
- Cable channel: CNN
- Cable channel: ESPN
- Cable channel: HBO
- Cable/satellite TV
- Color TV
- Mini Bar - fee
Kitchen Amenities
- Conventional oven
- Dishwasher
- Microwave oven
- Pots, pans, serving dishes
- Refrigerator
- Refrigerator with icemaker
- Silverware
- Stove
- Table and chairs
Business Amenities
- Electrical outlet: desk level
- Electrical outlet: dual-voltage
- Fax
- Phone feature: voice mail
Dining
Dining services
Bar-B-Q and/or picnic area
Room service, 24-hour
Room service
Sundry/Convenience store
Breakfast
Buffet breakfast, fee from 388000.00 IDR
Continental breakfast, fee from 388000.00 IDR
Full American breakfast, fee from 388000.00 IDR
International
Pavilion Restaurant
Open for breakfast, lunch, and dinner, this vibrant restaurant offers both buffet dining and a la carte fare. Feast on your favorite international dishes, and be sure to visit the barbecue station for succulent meats.
Open for lunch and dinner Dress code: Casual Phone: +62 31 5458888; ext= 3062
Japanese
Imari Japanese Restaurant
Imari, our Japanese restaurant, features a casually refined ambiance, as well as a sushi bar, teppan-style cooking and fresh grilled seafood and meat, all within steps of your room at JW Marriott Hotel Surabaya.
Reservations required
Open for lunch and dinner Dress code: Casual Phone: +62 31 5458888; ext= 3423
Deli
Deli Shop
Spoil yourself with a fresh-baked pastry or a sweet treat at our deli. It's the perfect place to stop in for a quick bite when you're on the go here in Surabaya.
Open for breakfast, lunch and dinner Dress code: Casual Phone: +62 31 5458888; ext= 4711
International
Lobby Lounge
Visit our Lobby Lounge for specialty coffee, mocktails, cocktails, wines by the glass and light bites, as well as nightly live music. Visit us at the end of a productive day in Surabaya.
Open for lunch and dinner Dress code: Casual Phone: +62 31 5458888; ext= 3071
Steakhouse
Uppercut Steakhouse
Uppercut Steakhouse offers a delightful menu featuring a variety of fine quality meats, including dry-aged beef, along with delicious side dishes and non-beef selections, using the freshest ingredients.
Open for lunch and dinner Dress code: Smart Casual Phone: +62 31 5458888; ext= 3099
Chinese
Tang Palace Chinese Restaurant
Tang Palace Chinese Restaurant thrills your palate with authentic Cantonese cuisine and dim sum served in an opulent setting. Accented by antiques from the legendary Tang Dynasty, this exceptional Surabaya restaurant is on the second floor of our hotel.
Reservations required
Open for lunch and dinner Dress code: Casual Phone: +62 31 5458888; ext= 4715
International
Delivery by JW
We bring you the finest food and beverage right to your door. Here you can consult your favorite restaurant's menu online from over 20 different cuisines, place your order and enjoy a delicious gourmet meal within 60 minutes. It's easy! Order us by a call
Open for breakfast, lunch and dinner Phone: +62 31 5458888; ext= 3184
Fitness & recreation
Activities
Bowling (5 km)
Hiking (80 km)
Horseback riding (15 km)
Jogging/fitness trail (8 km)
Mountain biking, trail (80 km)
River rafting (60 km)
Sailing (10.3 km)
Sauna
Squash (5 km)
Tennis (5 km)
Tennis (5 km)
Volleyball (7 km)
Table tennis (5 km)
Fitness
Fitness centre on-site
Swimming
Swimming Pool
Whirlpool
Golf
(49.6 km)
Local attractions
The Ampel Mosque and the tomb of Sunan Ampel
Kampung Arab
5 km S from hotel
Sampoerna Museum
Taman Sampoerna 6
4.5 km from hotel
Surabaya Town Square
Jl. Adityawarman 55
5 km from hotel
Surabaya Carnival Park
Jalan Ahmad Yani No. 333
11.4 km N from hotel
Monkasel (Submarine Monument)
Jl. Raya Gubeng
2.5 km from hotel
Airport information
Surabaya Juanda International Airport (SUB)
SUB
Airport phone: +62 31 8667513
Hotel direction: 35 km S
- Airport shuttle service, reservation required, fee: 450000 IDR (one way) 24 Hours, 7 days a week Shuttle phone: +62 31 5458888 Ext 3176
- Estimated taxi fare: 300,000 IDR (one way)
Driving directions
Take Juanda Airport Road to Jalan Ahmad Yani to Jalan Raya Wonokromo to Jalan Raya Darmo to Jalan Urip Sumohardjo to Jalan Jendral Basuki Rahmat to Jalan Embong Malang
Business services
Copy service
Fax service
Fee for each additional page of outgoing fax
Full-service business center
Network/Internet printing
On-site Business Center is Staffed
Post/parcel
Secretarial service
Translator
Accessibility
For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +62 31 5458888+62 31 5458888.
Accessible Areas with Accessible Routes from Public Entrance
- Business Center
- Fitness Center
- Meeting spaces and ballrooms
- Pool pathway
- Public entrance alternative
- Registration Desk Pathway
- Registration desk
- Restaurant(s)/Lounge(s)
Accessible Hotel Features
- Accessible Self-parking
- Elevators
Guest Room Accessibility
- Accessible guest rooms with 32” wide doorways
- Accessible route from public entrance to accessible guest rooms
- Alarm clock telephone ringers
- Bathroom grab bars
- Bathtub grab bars
- Bathtub seat
- Doors with lever handles
- Electrical outlets, lowered
- Flashing door knockers
- Roll-in shower
- Shower wand, adjustable
- Toilet seat at wheelchair height
- Transfer shower
- Vanities, accessible
- Viewports, lowered