Skip Main Navigation
Menu
    • English
  • Help
  • My Trips
Back
CLOSE

JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89, Surabaya 60261 Indonesia
+62 31 5458888
4.5 656 Reviews

Hotel details

    • JW Marriott Hotel Surabaya

    Jalan Embong Malang 85-89

    Surabaya, 60261 Indonesia

    Phone:+62 31 5458888

    Fax:+62 31 5468888

    Freephone:+62 3108001831800

    Sales:+62 31 5458888 ext= 3509

    Sales fax:+62 31 5469041

    Arrival information

    Check in and check out

    • Check in: 2:00 PM
    • Check out: 12:00 PM
    • Express check-in

    Internet access

    • Guest rooms: Wireless, Wired
    • Enhanced High Speed: Video chat, download large files + stream video for 125400.0 IDR/day
    • Lobby and public areas: Complimentary wireless
    • Meeting rooms: Wireless, Wired

    Parking

    • Complimentary on-site parking
    • Valet parking, fee: 50000 IDR daily

    Property details

    • 25 floors, 390 rooms, 17 suites
    • 15 meeting rooms, 3,178 sq m of total meeting space

    Pet policy

    • Pets not allowed

    Services & amenities

    Bar-B-Q and/or picnic area

    Barber

    Barber/Beauty shop

    Beauty shop

    Car Rental

    Concierge Lounge Hours

    Gift/newsstand

    Coffee/tea in-room

    Buffet breakfast, fee from: 328000 IDR

    Cash machine/ATM

    Concierge desk

    Continental breakfast, fee from: 328000 IDR

    Foreign exchange, nearby

    Full American breakfast, fee from: 328000 IDR

    Housekeeping service daily

    Laundry on-site

    Limousine service

    Mobility accessible rooms

    Newspaper delivered to room, on request

    Newspaper in lobby

    Room service

    Room service, 24-hour

    Safe deposit boxes, front desk

    Shoeshine stand

    Valet dry-cleaning

    Health and beauty services

    Health Club

    JW Massage

    Guest room information

    General Room Amenities

    • Air conditioning
    • Alarm clock
    • Bottled water: Complimentary
    • Coffee maker/tea service
    • Crib/Play Yard
    • Electrical adapters
    • Individual climate control
    • Iron and ironing board
    • Mini fridge
    • Pillows: down/feather
    • Pillows: foam
    • Safe
    • Trouser press
    • Washer/dryer

    Bathroom Amenities

    • Bathrobe
    • Bathroom amenities
    • Hair dryer
    • Separate tub and shower

    Room Entertainment

    • Cable channel: CNN
    • Cable channel: ESPN
    • Cable channel: HBO
    • Cable/satellite TV
    • Color TV
    • Mini Bar - fee

    Kitchen Amenities

    • Conventional oven
    • Dishwasher
    • Microwave oven
    • Pots, pans, serving dishes
    • Refrigerator
    • Refrigerator with icemaker
    • Silverware
    • Stove
    • Table and chairs

    Business Amenities

    • Electrical outlet: desk level
    • Electrical outlet: dual-voltage
    • Fax
    • Phone feature: voice mail
    Visit the Guest Rooms page for more information

    Dining

    Dining services

    Bar-B-Q and/or picnic area

    Room service, 24-hour

    Room service

    Sundry/Convenience store

    Breakfast

    Buffet breakfast, fee from 328000.00 IDR

    Continental breakfast, fee from 328000.00 IDR

    Full American breakfast, fee from 328000.00 IDR

    International

    Pavilion Restaurant

    Open for breakfast, lunch and dinner, this vibrant restaurant offers both buffet dining and a la carte fare. Feast on your favorite international dishes, and be sure to visit the barbecue station for succulent meats.

    Reservations required

    Open for breakfast, lunch and dinner Dress code: Casual Phone: +62 31 5458888; ext= 3062

    Make a reservation

    Japanese

    Imari Japanese Restaurant

    Imari, our Japanese restaurant, features a casually refined ambiance, as well as a sushi bar, teppan-style cooking and fresh grilled seafood and meat, all within steps of your room at JW Marriott Hotel Surabaya.

    Reservations required

    Open for lunch and dinner Dress code: Casual Phone: +62 31 5458888; ext= 3423

    Make a reservation

    Deli

    Deli Shop

    Spoil yourself with a fresh-baked pastry or a sweet treat at our deli. It's the perfect place to stop in for a quick bite when you're on the go here in Surabaya.

    Open for breakfast, lunch and dinner Dress code: Casual Phone: +62 31 5458888; ext= 4711

    International

    Lobby Lounge

    Visit our Lobby Lounge for specialty coffee, mocktails, cocktails, wines by the glass and light bites, as well as nightly live music. Visit us at the end of a productive day in Surabaya.

    Open for lunch and dinner Dress code: Casual Phone: +62 31 5458888; ext= 3071

    Steakhouse

    Uppercut Steakhouse Restaurant

    Under the direction of Chef Milo Baldazzi, Uppercut Steakhouse offers a delightful menu featuring a variety of fine quality meats, including dry-aged beef, along with delicious side dishes and non-beef selections, using the freshest ingredients.

    Open for dinner Dress code: Casual Phone: +62 31 5458888; ext= 3099

    Make a reservation

    Chinese

    Tang Palace Chinese Restaurant

    Tang Palace Chinese Restaurant thrills your palate with authentic Cantonese cuisine and dim sum served in an opulent setting. Accented by antiques from the legendary Tang Dynasty, this exceptional Surabaya restaurant is on the second floor of our hotel.

    Reservations required

    Open for lunch and dinner Dress code: Casual Phone: +62 31 5458888; ext= 4715

    International

    Delivery by JW

    We bring you the finest food and beverage right to your door. Here you can consult your favorite restaurant's menu online from over 20 different cuisines, place your order and enjoy a delicious gourmet meal within 60 minutes. It's easy! Order us by a call

    Phone: +62 31 5458888; ext= 3184

    Visit the Dining page for more information

    Fitness & recreation

    Activities

    Bowling (5 km)

    Hiking (80 km)

    Horseback riding (15 km)

    Jogging/fitness trail (8 km)

    Mountain biking, trail (80 km)

    River rafting (60 km)

    Sailing (10.3 km)

    Sauna

    Squash (5 km)

    Tennis (5 km)

    Tennis (5 km)

    Volleyball (7 km)

    Table tennis (5 km)

    Fitness

    Fitness centre on-site

    Swimming

    Swimming Pool

    Whirlpool

    Golf

    (49.6 km)

    Visit the Fitness & Recreation page for more information

    Local attractions

    Kalimas Traditional Harbour

    Jl. Kalimas

    5 km N from hotel

    Cheng Hoo Mosque

    Jl. Gading 2

    2.6 km S from hotel

    The Ampel Mosque and the tomb of Sunan Ampel

    Kampung Arab

    5 km S from hotel

    Four Faced Budha

    Jl. Kenjeran

    10 km E from hotel

    Balai Pemuda Surabaya

    Jl. Gubernur Suryo 15

    2 km E from hotel

    Kepanjen Church

    Jl. Kepanjen no 4-6

    3 km N from hotel

    Suramadu Bridge

    Jl. Tol Sarumadu

    12.7 km S from hotel

    Tugu Pahlawan

    Jl. Bubutan, Alun-alun Contong, Bubutan, Kota SBY,

    2.6 km N from hotel

    De Javasche Bank Soerabaia

    Jl. Garuda No.1, Krembangan Sel., Krembangan, Kota

    3.4 km SW from hotel

    Genteng Market

    Jl. Genteng Besar Surabaya, Surabaya, Indonesia

    2 km NE from hotel

    Wonorejo Mangrove Tourism

    Jl. Wonorejo Timur No.1, Wonorejo, Rungkut, Kota S

    16.7 km E from hotel

    Surabaya North Quay

    North Perak, Pabean Cantian, Surabaya City, East J

    8.1 km NE from hotel

    Artama Harbour Cruise

    Jl. Prapat Kurung Selatan No.58, Perak Utara, Pabe

    10.3 km NE from hotel

    Visit Local Area page for more information

    Airport information

    Surabaya Juanda International Airport (SUB)

    SUB

    Airport phone: +62 31 8667513

    Hotel direction: 35 km S

    • Airport shuttle service, reservation required, fee: 450000 IDR (one way) 24 Hours, 7 days a week Shuttle phone: +62 31 5458888 Ext 3176
    • Estimated taxi fare: 300,000 IDR (one way)
    Driving directions

    Take Juanda Airport Road to Jalan Ahmad Yani to Jalan Raya Wonokromo to Jalan Raya Darmo to Jalan Urip Sumohardjo to Jalan Jendral Basuki Rahmat to Jalan Embong Malang

    Business services

    Copy service

    Fax service

    Fee for each additional page of outgoing fax

    Full-service business center

    Network/Internet printing

    On-site Business Center is Staffed

    Post/parcel

    Secretarial service

    Translator

    Accessibility

    For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +62 31 5458888+62 31 5458888.

    Accessible Areas with Accessible Routes from Public Entrance

    • Business Center
    • Fitness Center
    • Meeting spaces and ballrooms
    • Pool pathway
    • Public entrance alternative
    • Registration Desk Pathway
    • Registration desk
    • Restaurant(s)/Lounge(s)

    Accessible Hotel Features

    • Accessible Self-parking
    • Elevators

    Guest Room Accessibility

    • Accessible guest rooms with 32” wide doorways
    • Accessible route from public entrance to accessible guest rooms
    • Alarm clock telephone ringers
    • Bathroom grab bars
    • Bathtub grab bars
    • Bathtub seat
    • Doors with lever handles
    • Electrical outlets, lowered
    • Flashing door knockers
    • Roll-in shower
    • Shower wand, adjustable
    • Toilet seat at wheelchair height
    • Transfer shower
    • Vanities, accessible
    • Viewports, lowered
    back to top

    Check room rates & availability