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Jalan Embong Malang 85-89  Surabaya  60261  Indonesia 
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Check Rates & Availability
Special Rates
Special Rates

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To make reservations by phone, dial freephone 0800 221 222 in the UK, 1 800 409 929 in Ireland, or view our regional telephone reservation numbers.

Hotel Details

JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89

Surabaya, 60261 Indonesia

Phone:
+62 31 545 8888
Fax:
+62 31 546 8888
Toll-free:
62 31 08001831800
Sales:
+62 31 545 8888 ext. 3509
Sales Fax:
+62 31 546 9041

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JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89

Surabaya, Indonesia 60261

View the hotel fact sheet

Arrival Information

Check-in and Check-out

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Express Check-In

Internet Access

  • Guest rooms Wireless, Wired
    • High Speed: Check email + browse the Web for 125400.00 IDR/day
    • Enhanced High Speed: Video chat, download large files + stream video for 125400.00 IDR/day
  • Lobby and public areas: Complimentary Wireless
  • Meeting rooms: Wireless, Wired

Parking

  • Complimentary on-site parking
  • Valet parking, fee: 50000 IDR daily
  • Car wash and waxing services available at additional charge

Property Details

  • 25 floors , 390 rooms , 17 suites
  • 13 meeting rooms, 3,147 sq m of total meeting space
  • 1 concierge level

Pet Policy

  • Pets not allowed

Services & Amenities

  • Bar-B-Q and/or picnic area
  • Barber/Beauty shop
  • Buffet breakfast, fee from: 260,000.00 IDR
  • Cash machine/ATM
  • Coffee/tea in-room
  • Concierge Lounge Hours
  • Concierge desk
  • Continental breakfast, fee from: 260,000.00 IDR
  • Evening turndown service
  • Foreign exchange, nearby
  • Full American breakfast, fee from: 260,000.00 IDR
  • Gift/newsstand
  • Housekeeping service daily
  • Laundry on-site
  • Limousine service
  • Mobility accessible rooms
  • Newspaper delivered to room, on request
  • Newspaper in lobby
  • Room service
  • Room service, 24-hour
  • Safe deposit boxes, front desk
  • Shoeshine
  • Shoeshine stand
  • Valet dry-cleaning
  • Virtual Concierge Available

    • Health and Beauty Services

    • Health Club
    • JW Massage

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water : Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard : Traditional crib Complimentary
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Safe
  • Trouser press
  • Washer/dryer

Bathroom Amenities

  • Bathrobe
  • Hair dryer

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Mini-bar: all rooms, beverages and/or snacks for a fee

Kitchen Amenities

  • Conventional oven
  • Dishwasher
  • Microwave oven
  • Pots, pans, serving dishes
  • Refrigerator
  • Refrigerator with icemaker
  • Silverware
  • Stove
  • Table and chairs

Business Amenities

  • Electrical outlet: desk level
  • Electrical outlet: dual-voltage
  • Fax
  • Phone feature: voice mail

Visit the Guest Rooms page for more information

Dining

  • The Pavilion Restaurant

    • Phone:  +62 31 5458888 ext. 3062
    • International
    • Open for breakfast, lunch and dinner
    • Open for breakfast, lunch and dinner, this vibrant restaurant offers both buffet and a la carte fare. Feast on your favorite international dishes, and be sure to visit the barbecue station.

  • Imari Japanese Restaurant

    • Phone:  +62 31 5458888 ext. 3423
    • Japanese
    • Open for lunch and dinner
    • Imari, our Japanese restaurant, features a casually refined ambiance, as well as a sushi bar, teppan-style cooking and fresh grilled seafood and meat.

  • Deli Shop

    • Phone:  +62 31 5458888 ext. 4711
    • Deli
    • Open for breakfast, lunch and dinner
    • Spoil yourself with a fresh-baked pastry or a sweet treat at our deli. It's the perfect place in which to stop for a quick bite if you're on the go here in Surabaya.

  • Lobby Lounge

    • Phone:  +62 31 5458888 ext. 3071
    • International
    • Open for lunch and dinner
    • Visit our Lobby Lounge for specialty coffee, mocktails, cocktails, wines by the glass and light bites - as well as nightly live music. Visit us at the end of a productive day in Surabaya.

  • Vis A Vis French Restaurant

    • Phone:  +62 31 5458888
    • French
    • Open for dinner
    • Superb fine dining awaits you at this elegant French restaurant, with its exquisite atmosphere and award-winning cuisine. Join us for dinner and treat yourself to an unforgettable experience.

Visit the Dining page for more information

Fitness & Recreation

Fitness

  • Health Club at the JW Marriott Hotel Surabaya

Swimming

  • Kenjeran Beach 6.2 miles
  • Swimming Pool
  • Whirlpool

Golf

  • Taman Dayu Golf 30.8 miles
    Taman Dayu Golf
  • Ciputra Golf 9.3 miles
    Citraland Golf
  • Graha Family Golf 6.2 miles
    Graha Family Golf
  • Finna Golf & Country Club Resort 28 miles
    Finna Golf
  • Bukit Darmo Golf 6.2 miles
    Bukit Darmo Golf

Activities

  • Bowling 3.1 miles
  • Hiking 49.7 miles
  • Horseback riding 9.3 miles
  • Jogging/fitness trail 5 miles
  • Mountain biking, trail 49.7 miles
  • River rafting 37.3 miles
  • Sailing 9.3 miles
  • Sauna
  • Sport Court® 5 miles
  • Squash 3.1 miles
  • Table tennis 3.1 miles
  • Volleyball 4.3 miles
  • Tennis 3.1 miles

Visit the Fitness & Recreation page for more information

Local Attractions

Visit Local Area page for more information

Driving Directions from Airport

  • Surabaya Juanda International Airport - SUB

    Airport Phone: +62 31 8667513

    Hotel direction: 21.7 miles S

    • Airport shuttle service, reservation required, fee: 450000 IDR (one way)
      Shuttle Phone: +62 31 5458888 Ext 3176
    • Estimated taxi fare: 200,000 IDR  (one way)

    Driving directions

    Take Juanda Airport Road to Jalan Ahmad Yani to Jalan Raya Wonokromo to Jalan Raya Darmo to Jalan Urip Sumohardjo to Jalan Jendral Basuki Rahmat to Jalan Embong Malang

Business Services

  • Copy service
  • Fax service
  • Fee for each additional page of outgoing fax
  • Full-service business center
  • Messenger service
  • Network/Internet printing
  • On-site Business Center is Staffed
  • Post/parcel
  • Secretarial service
  • Translator

Accessibility

For more information call the general manager of the hotel

  • Accessible guest rooms have a 32 inch wide opening
  • Fitness center entrance is accessible
  • Main entrance is accessible
  • Pathway to registration desk is accessible
  • Registration desk is accessible
  • Route to accessible guest rooms is accessible
  • Business center entrance is accessible
  • Hotel has on site accessible self-parking
  • Meeting spaces are all accessible
  • Pool entrances are all accessible
  • Restaurants and lounges are all accessible

Check Room Rates & Availability

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JW Marriott® Hotel Surabaya