Courtyard Rochester Downtown

390 East Avenue

Rochester, New York 14607 USA

Phone:+1 585-504-2750

Fax:+1 585-504-2550

Sales fax:+1 585-504-2550

Services & amenities

All public areas non-smoking

Beauty shop

Car Rental

Vending machines


Coffee in lobby

Coffee/tea in-room

Cash machine/ATM

Housekeeping service daily

Laundry on-site

Laundry on-site, coin operated

Limousine service

Local restaurant dinner delivery

Mobility accessible rooms

Newspaper in lobby

Safe deposit boxes, front desk

Valet dry-cleaning

Guest room information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Coffee maker/tea service
  • Crib/Play Yard
  • Individual climate control
  • Iron and ironing board
  • Luxury bedding - crisp linens, thicker mattresses, custom comforters, fluffier pillows
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed

Bathroom Amenities

  • Bathroom amenities
  • Hair dryer

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Internet TV

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: voice mail

Kitchen Amenities

  • Microwave oven
Visit the Guest Rooms page for more information


Dining services

Local restaurant dinner delivery

Sundry/Convenience store


The Bistro - Eat. Drink. Connect.®

Your destination for refreshing breakfast choices in the morning, and a variety of dinner and cocktail options in the evening. The Bistro also offers specialty beverages made with Starbucks® coffee to help you get a jump on the day.

Open for breakfast and dinner Dress code: Casual

Coffee House


Enjoy your favorite Starbucks® Coffee while staying at our Courtyard Rochester Downtown Bistro.

Dress code: Casual



Our 24-hour lobby market offers retail items, premium food and beverage options, fresh Starbucks® Coffee, and freshly prepared grab-and-go items when you are in a hurry.

Fitness & recreation


Biking trail (2.4 km)

Boating (13.5 km)

Bowling (3.2 km)

Bowling (3.2 km)

Bowling (3.2 km)

Bowling (3.2 km)

Bowling (3.2 km)

Bowling (3.2 km)

Bowling (3.2 km)

Bowling (3.2 km)

Bowling (3.2 km)

Fly-fishing (12.9 km)

Hiking (8.5 km)

Horseback riding (5.8 km)

Jogging/fitness trail (0.2 km)

Kayaking (6.1 km)

Mountain biking, trail (7.9 km)

Miniature golf (10.5 km)

River rafting (92.7 km)

Sailing (14.2 km)

Sauna (0.5 km)

Snow skiing (56.6 km)

Snow skiing (101.2 km)

Solarium (3.4 km)

Squash (1.4 km)

Tennis (1.0 km)

Tennis (1.0 km)

Tennis (1.0 km)

Volleyball (2.1 km)

Hunting (43.8 km)

Nature preserve, trail (8.5 km)

Rock climbing (2.1 km)

Bike Rentals (4.0 km)


Fitness centre on-site


(9.0 km)

Local attractions

Rochester Museum & Science Center

657 East Avenue

0.5 km E from hotel

The Strong National Museum of Play

One Manhattan Square Drive

0.8 km SW from hotel

George Eastman Museum

900 East Avenue

1.6 km SE from hotel

Seneca Park Zoo

2222 St. Paul Street

8.9 km NW from hotel

Seabreeze Amusement Park

4600 Culver Road

16.1 km from hotel

Highland Park-Lilac Festival

180 Reservoir Avenue

4.8 km S from hotel

Rochester Contemporary Art Center

137 East Avenue

0.6 km NW from hotel

Bill Gray's Regional Iceplex

2700 Brighton Henrietta Townline Road

8.2 km S from hotel

Blue Cross Arena-War Memorial

One War Memorial Square

1.6 km W from hotel

Frontier Field

333 Plymouth Avenue

4.0 km NW from hotel

Memorial Art Gallery

500 University Avenue

0.8 km NE from hotel

High Falls-Genesee River Gorge

Pont de Rennes Bridge

2.9 km NW from hotel

City of Rochester Public Market

280 N Union Street

1.8 km from hotel

Mount Hope Cemetery

1133 Mt. Hope Avenue

4.5 km SW from hotel

Visit Local Area page for more information

Airport information

Greater Rochester International Airport (ROC)


Airport phone: +1 585-753-7000

Hotel direction: 12.6 km NE

  • Airport shuttle service, reservation required, complimentary
  • Alternative transport: Uber/Lyft; fee: 15 USD (one way) ;reservation required
  • Estimated taxi fare: 30 USD (one way)
Visit ROC airport website
Driving directions

Complimentary hotel shuttle service available 7AM-11PM daily. Please call the hotel to reserve the shuttle for pick-up. Turn right onto Brooks Avenue. Turn left onto Interstate 390 North to exit 20A and merge onto Interstate 490 East. Take exit 15 toward NY-31. Continue straight onto Howell Street then Turn left onto South Union Street. Turn right onto East Avenue. The hotel will be on the left.

Buffalo Niagara International Airport (BUF)


Airport phone: +1 716-630-6000

Hotel direction: 112.7 km NE

This hotel does not provide a shuttle service.

Visit BUF airport website
Driving directions

Take 33 West to Interstate 90 East. Take Exit 47 for Interstate 490 East – Leroy/Rochester. Take exit 15 toward NY-31. Continue straight onto Howell Street then Turn left onto South Union Street. Turn right onto East Avenue. The hotel will be on the left.

Business services

Copy service

Fax service

Overnight delivery/pickup


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 585-504-2750+1 585-504-2750.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Concierge desk
  • Fitness Center
  • Meeting spaces and ballrooms
  • Public entrance alternative
  • Public restrooms
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Braille and tactile signage provided for permanent rooms and spaces
  • Hotel employees will read printed/visual information to guests who are blind/low vision and provide oral directions to hotel locations
  • Meeting room(s) with assistive listening devices
  • Self-parking facility, van-accessible spaces
  • Self-parking, accessible spaces
  • Service animals are welcome
  • Valet parking for vehicles outfitted for drivers in wheelchairs
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Bathtub grab bars
  • Doors with lever handles
  • Hearing accessible rooms and/or kits
  • Roll-in shower
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Transfer shower
  • Viewports, lowered
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