Sheraton New Orleans Hotel

500 Canal Street, New Orleans, Louisiana 70130 USA
+1 504-525-2500
  • Mobile Key
  • Digital Check-In
  • Mobile Dining
  • Service Request
  • Fitness
  • Internet

Sheraton New Orleans Hotel

500 Canal Street

New Orleans, Louisiana 70130 USA

Phone:+1 504-525-2500

Fax:+1 504-595-5552

Freephone:+1 888-627-7033

Sales:+1 504-595-5527

Sales fax:+1 504-595-6293

Services & amenities

Airline reservation desk

All public areas non-smoking

Car Rental, Nearby

Vending machines


Coffee/tea in-room

Concierge desk

Foreign exchange, nearby

Grab-n-Go breakfast, fee from: 15 USD

Limousine service

Mobility accessible rooms

Room service

Safe deposit boxes, front desk

Storage space

Valet dry-cleaning

Guest room information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Fee
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed: 25.00 USD Per Room Per Stay
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Internet TV
  • Movies/videos
  • Movies/videos, pay-per-view
  • Plug In Panel
  • Wet bar

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail

Kitchen Amenities

  • Table and chairs
Visit the Guest Rooms page for more information


Dining services

Room service


Roux Bistro

Savor Cajun flavors that inspire at Roux Bistro, our signature restaurant. Featuring authentic regional fare, Roux Bistro is a can't-miss dining experience during your New Orleans visit.

Open for breakfast Dress code: Casual Phone: +1 504-525-2500


Pelican Bar

Have a seat at Pelican Bar, our hotel's casual and welcoming spot for light bites in the New Orleans French Quarter. Enjoy a specialty cocktail while taking in the downtown scene.

Open for lunch and dinner Dress code: Casual Phone: +1 504-525-2500

Coffee House


Start your day in New Orleans at our hotel's on-site Starbucks® coffee bar. Sip a signature coffee beverage or refuel with a specialty breakfast pastry.

Open for breakfast and lunch Dress code: Casual Phone: +1 504-525-2500

Fitness & recreation


Bowling (1.1 km)

Jogging/fitness trail (0.5 km)

Tennis (0.6 km)

Tennis (5.8 km)

Tennis (5.8 km)

Bike Rentals (0.8 km)


Fitness centre on-site


Bayou Oaks at City Park North Course (8.5 km)

Audubon Park Golf Course (10.0 km)

Lakewood Golf Club (9.3 km)

Local attractions


813 Rue Bienville

0.6 km from hotel

Audubon Insectarium

423 Canal Street

0.5 km from hotel


417 Royal St

0.8 km from hotel

Court of Two Sisters

613 Royal St

1.0 km from hotel


209 Bourbon St

0.5 km from hotel

Jean Lafitte Swamp Tours

6601 Leo Kerner Lafitte Pkwy

24.0 km from hotel

Longue Vue House and Gardens

7 Bamboo Rd

7.1 km from hotel

Mardi Gras World

1380 Port of New Orleans Place

2.1 km from hotel

Mississippi River

0.8 km from hotel

New Orleans Fairgrounds

1751 Gentilly Blvd

5.0 km from hotel

Preservation Hall

726 St. Peter

1.0 km from hotel

Steamboat Natchez

Toulouse St, New Orleans, LA,Woldenberg Park

0.6 km from hotel


233 N Peters St

0.3 km from hotel

Joieful Tours & Transportation

4333 Euphrosine St

4.3 km from hotel

City Sightseeing New Orleans

700 Decatur St

0.3 km from hotel

French Quarter Tours

710 St Louis St

0.6 km from hotel

Garden District Tours

2725 Prytania St

2.6 km from hotel

Entergy IMAX Theatre

1 Canal St

0.6 km from hotel

House of Blues

225 Decatur St

0.3 km from hotel

Visit Local Area page for more information

Airport information

Louis Armstrong New Orleans International Airport (MSY)


Airport phone: +1 504-464-0831

Hotel direction: 19.3 km W

This hotel does not provide a shuttle service.

  • Alternative transport: Joeiful Concierge;on request
  • Estimated taxi fare: 36 USD (one way)
Visit MSY airport website
Driving directions

From Louis Armstrong New Orleans International Airport, get on I-10 E in Metairie from Airport Access Rd, keep right at the fork (2.0 mi). Follow I-10 E to US-90 E in New Orleans. Take exit 13B - A from US-90 BUS W for 11 min (10.6 mi). Drive to Canal St for 8 min (1.3 mi). Merge onto US-90 E for 0.4 mi. Continue straight onto S Claiborne Ave for 0.2 mi. Turn right onto Canal St for 0.7 mi.

New Orleans Lakefront Airport (NEW)


Airport phone: +1 504-243-4010

Hotel direction: 16.1 km N

This hotel does not provide a shuttle service.

Visit NEW airport website
Driving directions

From New Orleans Lakefront Airport, Get on I-10 W from Downman Rd and Morrison Rd for 5 min (1.7 mi). Follow I-10 W to S Derbigny St. Take exit 235B from I-10 W for 7 min (6.7 mi). Drive to Canal St for 7 min (0.9 mi). Merge onto S Derbigny St (signs for Canal St) for 459 ft. Turn right onto Canal St for 0.8 mi.

Business services

Copy service

Fax service

Fee for each additional page of outgoing fax

Fee for first page of incoming fax

Full-service business center

Messenger service

Network/Internet printing

Notary public

On-site Business Center is Staffed

Overnight delivery/pickup


Secretarial service



For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 504-525-2500+1 504-525-2500.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Concierge desk
  • Fitness Center
  • Meeting spaces and ballrooms
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Meeting room(s) with assistive listening devices
  • Service animals are welcome
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Bathtub grab bars
  • Bathtub seat
  • Deadbolt locks, lowered
  • Door night guards, lowered
  • Doors with lever handles
  • Flashing door knockers
  • Hearing accessible rooms and/or kits
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Transfer shower
  • Vanities, accessible
  • Viewports, lowered
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