Skip Main Navigation
Menu
    • English
    • Help
  • Loyalty FAQs
  • My Trips
Back
CLOSE

Sheraton New Orleans Hotel

500 Canal Street, New Orleans, Louisiana 70130 USA
+1 504-525-2500
3.9 2560 Reviews

Hotel Details

Maps and Transportation

    • Sheraton New Orleans Hotel

    500 Canal Street

    New Orleans, Louisiana 70130 USA

    Phone:+1 504-525-2500

    Fax:+1 504-595-5552

    Toll-free:+1 888-627-7033

    Sales:+1 504-595-5527

    Sales fax:+1 504-595-6293

    Arrival Information

    Check-in and Check-out

    • Check-in: 4:00 PM
    • Check-out: 11:00 AM
    • Express Checkout

    Internet Access

    • Guest rooms: Wireless
    • High Speed: Check email + browse the Web for 12.95 USD/day
    • Enhanced High Speed: Video chat, download large files + stream video for 16.95 USD/day
    • Lobby and public areas: Complimentary Wireless
    • Meeting rooms: Wireless, Wired

    Parking

    • Electric car charging stations: 4, Complimentary
    • Valet parking, fee: 46 USD daily
    • Valet Parking Garage ceiling 10 Ft, Overnight Parking Fee $46 plus tax, Oversized Vehicles $55 plus tax

    Property Details

    • 49 floors, 1057 rooms, 53 suites
    • 60 meeting rooms, 9,847 sq m of total meeting space

    Pet Policy

    • Pets Welcome
    • Maximum 1 pet per room
    • Non-refundable fee: 75 USD
    • Dogs only 40 pounds max-cannot be left alone-always under supervision of owner
    • Contact hotel for details

    Smoke-free Policy

    This hotel has a smoke-free policy

    Services & Amenities

    Airline reservation desk

    All public areas non-smoking

    Car Rental

    Concierge Lounge Hours

    Vending machines

    Gift/newsstand

    Coffee/tea in-room

    Buffet breakfast, fee from: 24 USD

    Concierge desk

    Continental breakfast, fee from: 17 USD

    Foreign exchange, nearby

    Full American breakfast, fee from: 19 USD

    Housekeeping service daily

    Limousine service

    Mobility accessible rooms

    Room service

    Safe deposit boxes, front desk

    Valet dry-cleaning

    Guest Room Information

    General Room Amenities

    • Air conditioning
    • Alarm clock
    • Bottled water: Fee
    • Coffee maker/tea service
    • Crib/Play Yard
    • Electrical adapters
    • Individual climate control
    • Iron and ironing board
    • Mini fridge
    • Pillows: down/feather
    • Pillows: foam
    • Pull-out sofa bed
    • Rollaway bed: 25.00 USD Per Room Per Stay
    • Safe

    Bathroom Amenities

    • Bathrobe
    • Bathroom amenities
    • Hair dryer
    • Separate tub and shower

    Room Entertainment

    • Cable channel: CNN
    • Cable channel: ESPN
    • Cable channel: HBO
    • Cable/satellite TV
    • Color TV
    • Internet TV
    • Movies/videos
    • Movies/videos, pay-per-view
    • Plug In Panel
    • Wet bar

    Business Amenities

    • Electrical outlet: desk level
    • Phone feature: cordless
    • Phone feature: speakerphone
    • Phone feature: voice mail

    Kitchen Amenities

    • Microwave oven
    • Table and chairs
    Visit the Guest Rooms page for more information

    Dining

    Dining Services

    Room service

    Sundry/Convenience store

    Breakfast

    Buffet breakfast, fee from 24.00 USD

    Continental breakfast, fee from 17.00 USD

    Full American breakfast, fee from 19.00 USD

    Cajun

    Roux Bistro

    Find Cajun flavors that inspire at Roux Bistro, our hotel's popular restaurant in the French Quarter. Featuring authentic regional fare, Roux Bistro is a not-to-be-missed dining experience.

    Dress code: Casual Phone: +1 504-525-2500

    Pub

    Pelican Bar

    Travelers to New Orleans will be delighted to find Pelican Bar, a casual and welcoming spot for light bites in the French Quarter. Enjoy a specialty cocktail while taking in the downtown scene.

    Dress code: Casual Phone: +1 504-525-2500

    Coffee House

    Starbucks®

    Begin your morning in New Orleans at our hotel's on-site Starbucks®. Sip on a signature coffee beverage or refuel with a specialty pastry.

    Dress code: Casual Phone: +1 504-525-2500

    Visit the Dining page for more information

    Fitness & Recreation

    Activities

    Bowling (1.1 km)

    Jogging/fitness trail (0.5 km)

    Sailing

    Tennis (0.6 km)

    Tennis (5.8 km)

    Tennis (5.8 km)

    Bike Rentals (0.8 km)

    Fitness

    Fitness centre on-site

    Swimming

    Outdoor Pool

    Golf

    (10.0 km)

    Visit the Fitness & Recreation page for more information

    Local Attractions

    Jean Lafitte Swamp Tours

    6601 Leo Kerner Lafitte Pkwy

    24.0 km from hotel

    Brenann's

    417 Royal St

    0.8 km from hotel

    Tipitina's

    233 N Peters St

    0.3 km from hotel

    Beau Rivage Resort

    875 Beach Blvd

    144.8 km from hotel

    Audubon Insectarium

    423 Canal Street

    0.5 km from hotel

    Court of Two Sisters

    613 Royal St

    1.0 km from hotel

    Steamboat Natchez

    Toulouse St, New Orleans, LA,Woldenberg Park

    0.6 km from hotel

    New Orleans Fairgrounds

    1751 Gentilly Blvd

    5.0 km from hotel

    Arnaud's

    813 Rue Bienville

    0.6 km from hotel

    Mississippi River

    0.8 km from hotel

    Galatoire's

    209 Bourbon St

    0.5 km from hotel

    Preservation Hall

    726 St. Peter

    1.0 km from hotel

    Mardi Gras World

    1380 Port of New Orleans Place

    2.1 km from hotel

    Longue Vue House and Gardens

    7 Bamboo Rd

    7.1 km from hotel

    Joieful Tours & Transportation

    4.3 km from hotel

    City Sightseeing New Orleans

    0.3 km from hotel

    French Quarter Tours

    0.6 km from hotel

    Garden District Tours

    2.6 km from hotel

    Entergy IMAX Theatre

    0.6 km from hotel

    House of Blues

    0.3 km from hotel

    Visit Local Area page for more information

    Airport Information

    Louis Armstrong New Orleans International Airport (MSY)

    MSY

    Airport Phone: +1 504-464-0831

    Hotel direction: 19.3 km W

    This hotel does not provide shuttle service.

    • Alternate transportation: Joeiful Concierge;on request
    • Estimated taxi fare: 36 USD (one way)
    Visit MSY airport website
    Driving directions

    From Louis Armstrong New Orleans International Airport, Get on I-10 E in Metairie from Jerome S. Glazer Airport Access Rd for 9 min (4.0 mi). Follow I-10 E to US-90 E in New Orleans. Take exit 13B - A from US-90 BUS W for 11 min (10.6 mi). Drive to Canal St for 8 min (1.3 mi). Merge onto US-90 E for 0.4 mi. Continue straight onto S Claiborne Ave for 0.2 mi. Turn right onto Canal St for 0.7 mi.

    New Orleans Lakefront Airport (NEW)

    NEW

    Airport Phone: +1 504-243-4010

    Hotel direction: 16.1 km N

    This hotel does not provide shuttle service.

    Visit NEW airport website
    Driving directions

    From New Orleans Lakefront Airport, Get on I-10 W from Downman Rd and Morrison Rd for 5 min (1.7 mi). Follow I-10 W to S Derbigny St. Take exit 235B from I-10 W for 7 min (6.7 mi). Drive to Canal St for 7 min (0.9 mi). Merge onto S Derbigny St (signs for Canal St) for 459 ft. Turn right onto Canal St for 0.8 mi.

    Business Services

    Copy service

    Fax service

    Fee for each additional page of outgoing fax

    Fee for first page of incoming fax

    Full-service business center

    Messenger service

    Network/Internet printing

    Notary public

    On-site Business Center is Staffed

    Overnight delivery/pickup

    Post/parcel

    Secretarial service

    Translator

    Accessibility

    For additional information concerning the physically accessibility of our accessible rooms, common areas, or any special services relating to your disability, please call +1 504-525-2500.

    Accessible Areas with Accessible Routes from Public Entrance

    • Business Center
    • Fitness Center
    • Meeting spaces and ballrooms
    • Pool accessible
    • Pool pathway
    • Public entrance alternative
    • Registration Desk Pathway
    • Registration desk
    • Restaurant(s)/Lounge(s)

    Accessible Hotel Features

    • Service animals are welcome
    • Elevators

    Guest Room Accessibility

    • Accessible guest rooms with 32” wide doorways
    • Accessible route from public entrance to accessible guest rooms
    • Bathtub grab bars
    • Bathtub seat
    • Deadbolt locks, lowered
    • Door night guards, lowered
    • Doors with lever handles
    • Flashing door knockers
    • Hearing accessible rooms and/or kits
    • Roll-in shower
    • Shower wand, adjustable
    • TTY/TTD available
    • TV with close-captioning
    • Toilet seat at wheelchair height
    • Transfer shower
    • Vanities, accessible
    • Viewports, lowered
    back to top

    Check room rates & availability