W Mexico City

Campos Eliseos 252, Chapultepec, Polanco

Mexico City, 11560 Mexico

Phone:+52 55 9138 1800

Fax:+52 55 9138 1865

Toll-free:+52 55 9138 1800

Sales:+52 55 5999 0043

Sales fax:+52 55 9138 1899

Services & Amenities

Airline reservation desk

All public areas non-smoking

Beauty shop

Car Rental

Video games

Buffet breakfast, fee from: 18 USD

Concierge desk

Foreign exchange, nearby

Grab-n-Go breakfast, fee from: 10 USD

Hot breakfast, fee from: 18 USD

Housekeeping service daily

Laundry on-site

Local restaurant dinner delivery

Mobility accessible rooms

Newspaper delivered to room, on request

Newspaper in lobby

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Shoeshine stand

Valet dry-cleaning

Guest Room Information

General Room Amenities

  • Air conditioning
  • Bottled water: Fee
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • DVD movies available
  • Movies/videos, pay-per-view
  • Plug In Panel

Kitchen Amenities

  • Conventional oven
  • Microwave oven
  • Pots, pans, serving dishes
  • Refrigerator
  • Silverware
  • Stove
  • Table and chairs

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail
  • Two-line phone
Visit the Guest Rooms page for more information

Dining

Dining Services

Local restaurant dinner delivery

Room service, 24-hour

Room service

Breakfast

Buffet breakfast, fee from 18.00 USD

Mexican

Living Room Bar

Living Room Bar is a Bar with smart snacks and mexican finger food and fun music

Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +52 55 9138 1800

Mexican

25DOS

Food from the Mexican southeast. In its kitchen is the culture of a country rich in ingredients and history. Fish, meats and organic salads are culinary creations that highlight the creativity and the handling of ingredients from their chef.

Reservations required

Open for breakfast, lunch and dinner Dress code: Casual Phone: +52 55 9138 1800

Fitness & Recreation

Activities

Bike rentals

Fitness

FIT

Swimming

Whirlpool

Spa

AWAY® SPA (Appointment is Required)

Local Attractions

Plaza of Three Cultures

8.8 km from hotel

Polanco Commercial District

0.2 km from hotel

Tehotihuacan Pyramids

55 km from hotel

City Tours

13.5 km from hotel

Cultural Tours

4.6 km from hotel

Murales de Diego Rivera en la Secretaria de Educacion Publica

Visit Local Area page for more information

Airport Information

Benito Juarez International Airport Mexico City (MEX)

MEX

Airport Phone: +52 55 2482 2424 ext. 0

Hotel direction: 18 km E

  • Airport shuttle service, reservation required, fee: 75 USD (one way) 24 Hours, 7 days a week Shuttle Phone: +52 55 91381800 Ext 0
  • Alternate transportation: Private Car Transfer; fee: 75 USD (one way) ;on request
  • Estimated taxi fare: 32 USD (one way)
  • Subway service, fee: 1 USD (one way)
Visit MEX airport website
Driving directions

Take bulevard Aeropuerto and then Viaducto Miguel Aleman until Parque Lira, then turn to the right in Parque lira and go streight until Campos Elisesos, then turn to the left and in the number 252 of Campos Eliseos is the W Mexico City

Business Services

Copy service

Fax service

Network/Internet printing

Overnight delivery/pickup

Post/parcel

Translator

Accessibility

For more information call the general manager of the hotel.

Accessible guest rooms have a 32 inch wide opening Adjustable height hand-held shower wand Bathroom vanity in guest rooms for disabled person height Bathtub grab bars Bathtub seat Business center entrance Doors with lever handles Fitness center entrance Grab bars in bathroom Hearing accessible rooms and/or kits Hotel has on site accessible self-parking Lowered deadbolt in guest room for disabled persons height (in feet) Lowered electrical outlets Main entrance Meeting spaces Pathway to registration desk Registration desk Restaurants and lounges Route to accessible guest rooms is accessible Self-parking facility, van-accessible spaces Self-parking, accessible spaces Service animals allowed for persons with disabilities Spa entrance Telephone for hearing impaired Toilet seat in guest rooms for disabled person Transfer shower Valet parking for vehicles outfitted for drivers in wheelchairs roll-in shower Property has elevators
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