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Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera  Cancun  Quintana Roo  77500  Mexico 
Check Rates & Availability
Check Rates & Availability

To make reservations by phone, dial freephone 0800 221 222 in the UK, 1 800 409 929 in Ireland, or view our regional telephone reservation numbers.

Hotel Details

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera

Cancun, Quintana Roo 77500 Mexico

+52 998 8489600
+52 998 8489601
1 888 813 2776
+52 998 8489714
Sales Fax:
+52 998 8489614

Maps currently not available

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera

Cancun, Quintana Roo 77500

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
  • Express Check-In and Express Checkout
  • Video Review Billing
  • Guest rooms Wireless, Wired for 18.00 USD/day
  • Lobby and public areas: Complimentary Wireless
  • Meeting rooms: Wireless, Wired
  • Complimentary on-site parking
  • Complimentary valet parking
  • 14 floors , 373 rooms , 74 suites
  • 8 meeting rooms, 1,880 sq m of total meeting space
  • New Lobby
  • Pets not allowed
  • Babysitting
  • Barber/Beauty shop
  • Buffet breakfast, fee from: 28.00 USD
  • Coffee/tea in-room
  • Concierge desk
  • Continental breakfast, fee from: 20.00 USD
  • Evening turndown service
  • Foreign exchange
  • Game room
  • Gift/newsstand
  • Grab-n-Go breakfast, fee from: 25.00 USD
  • Hot breakfast, fee from: 20.00 USD
  • Housekeeping service daily
  • Laundry on-site
  • Mobility accessible rooms
  • Newspaper delivered to room, on request
  • Newspaper in lobby
  • Room service
  • Room service, 24-hour
  • Safe deposit boxes, front desk
  • Valet dry-cleaning
  • Virtual Concierge Available

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water, for a fee : Fee
  • Coffee maker/tea service
  • Crib/Play Yard : Portable play yard-type crib Complimentary
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed : 20.00 USD Per Room Daily
  • Safe

Bathroom Amenities

  • Bathrobe
  • Hair dryer
  • Separate tub and shower
  • Hot Tub/Whirlpool

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable/satellite TV
  • Color TV
  • Mini-bar: all rooms, beverages and/or snacks for a fee
  • Movies/videos, pay-per-view
  • Wet bar

Kitchen Amenities

  • Water purification system

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: voice mail
    • Italian
    • Open for dinner
    • Located on the lobby level of our Cancun resort, Gustino is a first-class restaurant specializing in classic Italian dishes fused with the finest Mediterranean ingredients. Gustino is a proud recipient of AAA's Four Diamond Award.

    Learn More  

    • Phone:  +52 998 848 9648
    • Southwestern
    • Open for breakfast and dinner
    • Boasting gorgeous views of our resort's pool area, Sedona Grill is a perfect place to sample local, authentic Mexican cuisine. Start your morning off right with our impressive breakfast buffet and return in the evening for beautifully presented entrées.

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    • Other
    • Open for dinner
    • Following an eventful day out on the beach, treat yourself to a refreshing beer, tropical cocktail or a glass of fine wine at our lobby bar. Unsure what to order? Let our expert mixologists offer recommendations based on your taste and style.
    • American
    • Open for lunch
    • Providing both pool and beachside service, BeachWalk offers plenty of delectable choices to satisfy your cravings, including deluxe sandwiches, fresh salads, tropical cocktails and Caribbean specialties.
    • Deli
    • Open for breakfast, lunch and dinner
    • When you're on the go in Cancun, stop by our gift shop and pizzeria for quick snacks, refreshing beverages and New York-style pizza. We also serve espresso, empanadas and gelato.
    • Japanese
    • Open for dinner
    • Located on the right side of Marriott Cancun Resort, Mikado is your destination for fine Japanese cuisine. Savor skillfully prepared sushi, or dine around our hibachi grills and watch our talented cooks put on a fiery display.

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    • Steakhouse
    • Open for dinner
    • Capilla Argentina is a one-of-a-kind dining experience, fusing Argentine cuisine with Italian, Spanish and French culinary influences. Pair your entrée with one of our exemplary varietals from our exclusive international wine cellar.

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    • International
    • Open for lunch and dinner
    • Featuring walls of flat-panel TVs and a lively atmosphere, Champions is the perfect spot to indulge in delicious comfort food and watch your favorite teams battle for victory. We also offer karaoke on select nights.

    Learn More  

    • Thai
    • Open for dinner
    • Sasi Thai is housed under vast palapas overlooking the majestic Caribbean Sea, creating a serene dinner ambiance reminiscent of Thailand. Make reservations and treat your taste buds to our authentic cuisine, specialty cocktails and decadent desserts.

    Learn More  


  • Fitness Center at the JW Marriott Cancun


  • JW Marriott Resort and Spa Beach (On-site)
  • Indoor Spa Pool (must be at least 18 years old to access).
  • Family free form outdoor pool.
  • 14 ft. outdoor dive pool with an artificial reef.
  • Adult free form outdoor pool.
  • Whirlpool


  • Mayan Inspired Spa
    Appointment required


  • Playa Mujeres Golf Course 12.4 miles
    Playa Mujeres Golf Course


  • Biking trail 0.1 miles
  • Boating 0.1 miles
  • Bowling 1.2 miles
  • Horseback riding 5.6 miles
  • Jet-skiing
  • Jogging/fitness trail 0.1 miles
  • Sailing 3.7 miles
  • Sauna
  • Scuba diving 1.2 miles
  • Snorkeling 1.2 miles
  • Surfing 7.5 miles
  • Water-skiing 0.1 miles
  • Tennis

Visit Local Area page for more information

  • Cancun International Airport - CUN

    Airport Phone: +52 998 8487200

    Hotel direction: 6.8 miles NE

    This hotel does not provide shuttle service.

    • Courtesy phone available
    • Alternate transportation: Prestige In-house Transportation Services; per person prices. Tel. 1-877-895-0980; fee: 18 USD (one way) ;reservation required
    • Estimated taxi fare: 40 USD  (one way)

    Visit CUN airport website  

    Take the North exit from Cancun International Airport. Follow the signs to the Hotel Zone. The resort is approximately 11 miles on the right hand side. To arrange transportation through Prestige Transportation Service, please call 52-998-848-9686 or toll-free at 1-877-895-0980. Prestige provides one or two-way service to and from the airport as well as private tours and transfers. Fee from and to the airport is $18 USD per person, one way. This service is only with advanced reservation due to airport regulations Email:

  • Copy service
  • Fax service
  • Fee for each additional page of outgoing fax
  • Full-service business center
  • Network/Internet printing
  • Notary public
  • On-site Business Center is Staffed
  • Overnight delivery/pickup
  • Post/parcel
  • Secretarial service
  • Translator

For more information call the general manager of the hotel

  • Accessible guest rooms have a 32 inch wide opening
  • Fitness center entrance is accessible
  • Meeting spaces are all accessible
  • Pool entrances are all accessible
  • Restaurants and lounges are all accessible
  • Self-operating lifts or sloped entry are not available for pools
  • Spa entrance is accessible
  • Business center entrance is accessible
  • Main entrance is accessible
  • Pathway to registration desk is accessible
  • Registration desk is not accessible
  • Route to accessible guest rooms is accessible
  • Service animals allowed for persons with disabilities

Check Room Rates & Availability