Sheraton Grand Chicago

301 East North Water Street, Chicago, Illinois 60611 USA
+1 312-464-1000

Sheraton Grand Chicago

301 East North Water Street

Chicago, Illinois 60611 USA

Phone:+1 312-464-1000




Sales fax:+03123297045

Services & amenities

All public areas non-smoking

Car Rental

Concierge Lounge Hours


Coffee/tea in-room

Buffet breakfast, fee from: 29 USD

Concierge desk

Continental breakfast, fee from: 22 USD

Evening turndown service

Foreign exchange, nearby

Housekeeping service daily

Local restaurant dinner delivery

Mobility accessible rooms

Room service

Safe deposit boxes, front desk

Shoeshine stand

Valet dry-cleaning

Guest room information


Dining services

Local restaurant dinner delivery

Room service

Sundry/Convenience store


Buffet breakfast, fee from 29.00 USD

Continental breakfast, fee from 22.00 USD


Chicago Burger Company

Treat yourself to the juiciest burgers in Chicago, along with delicious vegetarian options, thick shakes and creative cocktails at our lively restaurant with a great view of the Riverwalk and Navy Pier fireworks.

Open for lunch and dinner Dress code: Casual Phone: +1 312-329-7272


Shula's Steak House

Discover a truly distinctive fine dining choice among Chicago Riverwalk restaurants at Shula's Steak House, known for its exclusive, high-quality SHULA CUT® meat and fresh seafood.

Reservations required

Open for dinner Dress code: Smart Casual Phone: +1 312 4641000; ext= 6178


LB Bistro and Patisserie

Start your day in downtown Chicago with a delicious breakfast or join us for lunch at LB's Bistro & Pâtisserie, a warm and welcoming restaurant conceived by award-winning Pastry Chef Laurent Branlard.

Open for breakfast and lunch Dress code: Casual Phone: +1 312 4641000; ext= 5900

Coffee House


Link@Sheraton Café offers your favorite Starbucks® coffee drinks, as well as pastries, healthy snacks, soup and sandwiches. Take care of work commitments while you eat, courtesy of complimentary Wi-Fi, computer workstations and online printing.

Phone: +1 312-933-5708



Connect, collaborate or unwind with a cocktail after a full day in downtown Chicago at our vibrant bar, open during the afternoon and evening.

Open for breakfast and dinner Dress code: Casual Phone: +1 877-242-2558


In-Room Dining

Order up room service and enjoy cuisine from our restaurants in the comfort of your room at our scenic hotel on the downtown Chicago Riverwalk.

Open for breakfast and dinner Phone: +1 312 4641000; ext= 6877

Fitness & recreation


Fitness centre on-site


Indoor pool


(26.6 km)

Local attractions

Water Tower Place

0.5 km from hotel

Buckingham Fountain

1.6 km from hotel

James R. Thompson Center

0.5 km from hotel

Architectural River Tours

0.2 km from hotel

Shedd Aquarium

5.5 km S from hotel

Visit Local Area page for more information

Airport information

Chicago Midway International Airport (MDW)


Hotel direction: 19.3 km SW

This hotel does not provide a shuttle service.

Visit MDW airport website
Driving directions

From Chicago Midway International Airport5700 S Cicero Ave, Chicago, IL 60638, USAGet on I-55 N/Stevenson Expy8 min (2.6 mi)Continue to US-41 N/S Lake Shore Dr. Take the U.S. 41 N/Lake Shore Drive N exit from I-55 N/Stevenson Expy8 min (7.2 mi)Follow US-41 N/S Lake Shore Dr and S Columbus Dr to E North Water St9 min (2.8 mi)Sheraton Grand Chicago301 E North Water St, Chicago, IL 60611, USA

Chicago O'Hare International Airport (ORD)


Hotel direction: 29.0 km NW

This hotel does not provide a shuttle service.

Visit ORD airport website
Driving directions

From O'Hare International Airport10000 W O'Hare Ave, Chicago, IL 60666, USAGet on I-190 E2 min (0.8 mi)Drive along I-90 E. Take exit 50B from I-90 E23 min (15.7 mi)Continue on W Ohio St. Take W Illinois St to E North Water St7 min (1.1 mi)Sheraton Grand Chicago301 E North Water St, Chicago, IL 60611, USA

Business services

Copy service

Fax service

Full-service business center

Notary public

Overnight delivery/pickup



For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 312-464-1000+1 312-464-1000.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Fitness Center
  • Meeting spaces and ballrooms
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Service animals are welcome
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Bathtub seat
  • Deadbolt locks, lowered
  • Door night guards, lowered
  • Doors with lever handles
  • Electrical outlets, lowered
  • Flashing door knockers
  • Hearing accessible rooms and/or kits
  • No transfer shower s available
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Vanities, accessible
  • Viewports, lowered
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