Sheraton Grand Chicago Riverwalk

301 East North Water Street, Chicago, Illinois 60611 USA
+1 312-464-1000
  • Mobile Key
  • Digital Check-In
  • Service Request
  • Fitness
  • Internet

Sheraton Grand Chicago Riverwalk

301 East North Water Street

Chicago, Illinois 60611 USA

Phone:+1 312-464-1000




Sales fax:+03123297045

Services & amenities

All public areas non-smoking

Car Rental, Nearby

Concierge Lounge Hours

Vending machines


Coffee/tea in-room

Buffet breakfast, fee from: 25 USD

Concierge desk

Foreign exchange, nearby

Grab-n-Go breakfast, fee from: 17 USD

Hot breakfast, fee from: 17 USD

Housekeeping service daily

Local restaurant dinner delivery

Mobility accessible rooms

Safe deposit boxes, front desk

Shoeshine stand

Storage space

Valet dry-cleaning

Guest room information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed: 25.00 USD Per Room Daily
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Bathtub with spray jets
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable/satellite TV
  • Color TV
  • Fireplace
  • Internet TV
  • Movies/videos, pay-per-view
  • Video games and players for rent
  • Wet bar

Business Amenities

  • Electrical outlet: desk level
  • Electrical outlet: dual-voltage
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail

Kitchen Amenities

  • Microwave oven
  • Table and chairs
Visit the Guest Rooms page for more information


Dining services

Local restaurant dinner delivery

Sundry/Convenience store


Buffet breakfast, fee from 25.00 USD


Chicago Burger Company

Treat yourself to one of the juiciest burgers in Chicago at our lively restaurant. This popular spot offers delicious burgers and vegetarian options, thick shakes and innovative cocktails, alongside a great view of the Riverwalk and Navy Pier fireworks.

Open for lunch and dinner Dress code: Casual Phone: +1 312-329-7272


Shula's Steak House - Bar seating only

Discover a truly distinctive fine dining choice at Shula's Steak House, known for its exclusive, high-quality SHULA CUT® meat and fresh seafood. Sample a mouthwatering steak at our well-known restaurant with a view of Chicago’s Riverwalk.

Reservations required

Open for dinner Dress code: Smart Casual Phone: +1 312-464-1000 ext. 6178


LB Bistro and Patisserie- Buffet Only

Start your day in downtown Chicago with a savory breakfast or join us for lunch at LB's Bistro & Pâtisserie, a welcoming restaurant conceived by award-winning Pastry Chef Laurent Branlard.

Open for breakfast and lunch Dress code: Casual Phone: +1 312-464-1000 ext. 5900

Coffee House


Link@Sheraton Café offers your favorite Starbucks® coffee drinks, as well as pastries, healthy snacks, soups and sandwiches. Work while you eat, courtesy of complimentary Wi-Fi, computer workstations and online printing at this quick dining destination.

Open for breakfast and lunch Phone: +1 312-933-5708


CHI Bar - Open Weekends

Connect, collaborate or unwind during your stay in downtown Chicago with a cocktail from our vibrant bar, open during the afternoon and evening.

Open for dinner Dress code: Casual Phone: +1 877-242-2558


In-Room Dining - Currently Closed

Order up room service and savor fresh cuisine from the comfort of your hotel room. Our restaurants provide an array of fresh fare for in-room dining during your stay in Chicago.

Open for breakfast and dinner Phone: +1 312-464-1000 ext. 6877

Fitness & recreation


Fitness centre on-site


Indoor pool


Harborside International Golf Center (26.6 km)

Billy Caldwell Golf Course (18.3 km)

Local attractions

Water Tower Place

0.5 km from hotel

Buckingham Fountain

1.6 km from hotel

James R. Thompson Center

0.5 km from hotel

Architectural River Tours

0.2 km from hotel

Shedd Aquarium

5.5 km S from hotel

Visit Local Area page for more information

Airport information

Chicago Midway International Airport (MDW)


Hotel direction: 19.3 km SW

This hotel does not provide a shuttle service.

Visit MDW airport website
Driving directions

From Chicago Midway International Airport5700 S Cicero Ave, Chicago, IL 60638, USAGet on I-55 N/Stevenson Expy8 min (2.6 mi)Continue to US-41 N/S Lake Shore Dr. Take the U.S. 41 N/Lake Shore Drive N exit from I-55 N/Stevenson Expy8 min (7.2 mi)Follow US-41 N/S Lake Shore Dr and S Columbus Dr to E North Water St9 min (2.8 mi)Sheraton Grand Chicago301 E North Water St, Chicago, IL 60611, USA

Chicago O'Hare International Airport (ORD)


Hotel direction: 29.0 km NW

This hotel does not provide a shuttle service.

Visit ORD airport website
Driving directions

From O'Hare International Airport10000 W O'Hare Ave, Chicago, IL 60666, USAGet on I-190 E2 min (0.8 mi)Drive along I-90 E. Take exit 50B from I-90 E23 min (15.7 mi)Continue on W Ohio St. Take W Illinois St to E North Water St7 min (1.1 mi)Sheraton Grand Chicago301 E North Water St, Chicago, IL 60611, USA

Business services

Copy service

Fax service

Full-service business center

On-site Business Center is Staffed

Overnight delivery/pickup



For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 312-464-1000+1 312-464-1000.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Concierge desk
  • Fitness Center
  • Meeting spaces and ballrooms
  • Public entrance alternative
  • Public restrooms
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Braille and tactile signage provided for permanent rooms and spaces
  • Hotel employees will read printed/visual information to guests who are blind/low vision and provide oral directions to hotel locations
  • Self-parking, accessible spaces
  • Service animals are welcome
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Bathroom grab bars
  • Bathtub grab bars
  • Bathtub seat
  • Bed frame height in mobility-accessible rooms can be adjusted upon request
  • Deadbolt locks, lowered
  • Door night guards, lowered
  • Doors with lever handles
  • Electrical outlets, lowered
  • Flashing door knockers
  • Hearing accessible rooms and/or kits
  • No transfer showers available
  • Roll-in shower
  • Shower wand, adjustable
  • TTY/TTD available
  • TV with close-captioning
  • Toilet seat at wheelchair height
  • Vanities, accessible
  • Viewports, lowered
back to top

Check room rates & availability