Frequently Asked Questions

Program Overview

1. What is the Affiliate Program

2. How does it work?

3. What does it cost to join?

4. How do I sign up?

5. What Affiliate Service Provider is used?

6. What regions can I promote to?

7. Which campaign should I join?

Program Benefits

1. What tools are provided?

2. Do you allow Deep Linking?

3.Do you have Data Feeds?

Eligibility

1. Is my website eligible for the Affiliate Program?

2. Are there special Terms & Conditions?

3. Why would an application be rejected?

Earning Commissions

1. What can I earn commission on?

2. What Marriott brands can I earn commission on?

3. Latency Period – What does this mean?

4. How much commission will I earn?

5. How do I keep track of my earned commissions?

6. Why don’t I see my completed stays and commissions?

7. How do I set up my payment information?

8. Can I choose what currency I would like to be paid in?

9. When and how are commissions paid?

10. Are Group Bookings commissionable?

11. What happens if a customer I referred cancels a reservation?

Contact

1. Who can I contact for more information?


Program Overview

1. What is the Affiliate Program
The Marriott Affiliate Program is an online referral program, which allows you to earn commissions for qualified customer stays booked on Marriott.com.

2. How does it work?
You can earn commissions by referring customers to Marriott. We provide you with a variety of tools and creative that you can use to promote Marriott. Simply place our affiliate links on your website(s). If your site visitors click on our affiliate links and…

3.What does it cost to join?
Nothing. It’s free to become an affiliate partner. Once you are approved, you can get started right away!

4. How do I sign up?
You can join the Marriott Affiliate Program by clicking on the link below. Signing up is quick, easy and free. You will receive an email confirming your account signup and that your application is under review.

Apply Now.

When setting up your account, please consider the following:

5. What Affiliate Service Provider is used?
Marriott has partnered with Performance Horizon Group (PHG) for our Affiliate Program. PHG provides affiliates with one simple interface to track clicks, sales, and commissions.

6. What regions can I promote to?
Within Marriott’s Affiliate Program we offer several campaigns that allow you to direct traffic to the domain you wish to promote.


If you are interested in promoting a region that is not listed above please reach out to us at AffiliateManager@marriott.com.

7. Which campaign should I join?
Not sure which affiliate campaign you should join? Have a look below:

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Program Benefits

1. What tools are provided?
As a Marriott affiliate you can choose from a variety of tools and creative to place on your Web site(s):

2. Do you allow Deep Linking?
Yes. Marriott supports deep linking. In fact we have a number of data feeds which allow you to send traffic deep into our site improving conversions.

3. Do you have Data Feeds?
Yes. We have various data feeds:

a. Hotel Website Data Feed:
Allows you to promote individual hotels. Includes data, images and two deep links to all of our hotels worldwide. Includes links to the home page for each hotel and links that allow you to populate check-in and check-out dates on your end so that you send your user directly to the rate page for individual hotels.
b. City Data Feed:
has city deep links and allows you to send visitors directly to any of Marriott’s city pages. Our city pages feature a city map with indicators for the position of our Marriott hotels in that city.

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Eligibility

1. Is my website eligible for the Affiliate Program?
We review each application carefully and determine eligibility at our sole discretion. We reserve the right to reject or remove sites at any time, for any reason. To learn more about the criteria we use in evaluating potential affiliates, please read our Affiliate Operating Agreement (see next section).

2. Are there special Terms & Conditions?
Yes. We do have special Affiliate Terms and Conditions that you need to agree to if you want to become a Marriott affiliate. Please read the Affiliate Operating Agreement located here.

3. Why would an application be rejected?
An application could be rejected if you:


If your application is declined due to the above, you can reapply to the program once you have a valid URL.

Reasons for a rejected application may also include, but are not limited to, a website or content that:

If you think your application has been declined in error, please contact us at affiliatemanager@marriott.com and provide your name, account username, email and the date of your application.

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Eligibility

1. What can I earn commission on?
As a Marriott affiliate you can earn commissions on

Hotel Stays


Marriott Vacation Packages

2. What Marriott brands can I earn commission on?

3. Latency – What does this mean?
The Latency Period (or Cookie Tracking Period) is the amount of time an advertiser such as Marriott allows its cookies to remain active for visitors that an affiliate refers to its sites.

4. How much commission will I earn?
As an affiliate, you can earn a commission on qualified hotel stays (4%-6%) and vacation packages (3%) generated by encoded affiliate links. Commissions are paid on the net base sales amount, excluding taxes, service fees, food and beverage, as well as cancelations of hotel reservations or returns of products.

5. How do I keep track of my earned commissions?
Through your affiliate account dashboard you can run reports on sales, commissions, clicks and conversion rates.

6. Why don’t I see my completed stays and commissions?
As an affiliate, you earn commissions on completed hotel stays and vacation package sales generated from affiliate encoded links.

Hotel Stays


Marriott Vacation Packages

7. How do I set up my payment information?
In order to receive a payment, you must provide your banking information.


You will need to enter your banking information and a minimum payment threshold. Once your commission has reached the set threshold, your commission payment will be released. Depending on the payment currency preferences you select, the minimum threshold may vary.

You are responsible for the accuracy of entering all of your banking information. Payments cannot be made if your banking information is incomplete.

8. Can I choose what currency I would like to be paid in?
Yes, you can select a preferred currency by signing in to your affiliate account.

9. When and how are commissions paid?
In order to receive a payment, you must complete your payment method settings by including your banking details, currency preference, minimum payment threshold in your affiliate account.

Commissions are paid on the net base sales amount, excluding taxes, service fees, food and beverage, as well as cancelations of hotel reservations or returns of products.

As an affiliate you receive your commission payments through the PHG network. Payments are made on a bi-weekly schedule when minimum payment thresholds are met.

10. Are Group Bookings commissionable?
No. We don’t currently pay commissions on group bookings (10-12 rooms). We also don’t pay commissions on food and catering. We only pay commissions on completed stays for up to 9 rooms.

11. What happens if a customer I referred cancels a reservation?
If a customer cancels a hotel reservation you will not receive any commission on that transaction. We only pay commissions for completed hotel stays.

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Contact

1. Who can I contact for more information?
For inquiries please contact us at:
AffiliateManager@Marriott.com

Marriott International
Affiliate Marketing, Dept. 55/953.14
10400 Fernwood Road
Bethesda, MD 20817
USA

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