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Marriott Rewards Terms & Conditions

Hotel Rewards
  1. To use your Marriott Rewards points for a hotel stay at a participating Marriott hotel brand, please make a reservation and indicate that the reservation is for a Marriott Rewards redemption ("Rewards Redemption"). You will receive an email confirmation, and your hotel reward e-certificate ("Reward Certificate") will be available upon check-in at your hotel (please see below for more information on e-certificates). You can make, or modify, your reservation online or by calling 1-800-MARRIOTT or one of our worldwide reservation telephone numbers.

  2. Your Rewards Redemption Stay will include a single or double standard room at a participating Marriott property, including the cost of your hotel room and room tax/service charge. All other hotel charges are the responsibility of the Rewards member and are not included in the Stay. The number of Rewards Points needed to redeem for a Rewards Redemption Stay may vary by length of stay, location of room/room amenities, category of hotel, and even time of year. Marriott reserves the right to change the category in which a participating property is classified at any time without notice. A Member will not have the Rewards Redemption Stay included towards Elite Benefit levels, bonuses or promotions.

  3. When you order a Reward Certificate, it must be associated with a Rewards Redemption Stay confirmation number, which will be provided when you make your reservation to ensure you have a confirmed reservation upon arrival.

  4. For added convenience and flexibility, Members may choose to use points at check-in for same-day and/or extension of current reservation. If hotel has availability and member has sufficient points in their account, this program benefit is offered at the Stay Anytime rate and at hotels in the US (except Hawaii) and Canada only.*

    *Not applicable at Marriott Vacation Club International and The Ritz-Carlton.

  5. Payment using Marriott Rewards points must be confirmed with the hotel or with the reservations agent at time of reservation. The Reward Certificate will be automatically ordered for a member who has sufficient points at time of booking a Rewards Redemption.

  6. Members who seek to make a Rewards Redemption with an insufficient point balance may make the Rewards Redemption and either (1) choose to purchase points to make a valid Rewards Redemption, provided that the aggregate amount of points purchased and received as a gift by the member is less than or equivalent to 50,000 points per calendar year; or (2) the member accrues sufficient points to use points for payment of the Rewards Redemption no less than seven days prior to arrival. If point purchase is not an option, or if member does not have sufficient points to use for a Rewards Redemption intended to be paid with points seven days or less from arrival date, member will forfeit any Rewards Redemption and must call 1800 MARRIOTT to re-book the reservation at the best available rate for which the member qualifies.
  1. Paper Reward Certificates will be issued only by Marriott Guest Services and may be obtained online or by calling, faxing or writing requests. Paper certificates are available for $10. The member's signature, daytime phone number, date, and member account number must be included on all written requests.

  2. Reward certificates are void and will not be honored if bartered or sold for cash or other consideration. Reward certificates are not replaceable nor redeemable for cash. Reward certificates are valid only for the use of the individual noted on the reward certificate and are not transferable. Although if requested at the time of issuance, they may be made out to a third party. Reward Certificates cannot be reissued if lost, stolen or otherwise destroyed.

  3. A Reward Certificate is good for one consecutive stay, for one standard room only, as shown on the certificate. Standard rooms may vary by brand. Credit may be issued if your stay is less than the number of days on the certificate, but the member must inform the hotel Front Desk in advance of early checkout in order for point credit to be issued back to the member's account. For Rewards Redemption with more than one rate change during the stay, the member must call Marriott Guest Services for assistance in receiving credit, (801) 468-4000.

  4. Marriott Rewards points acquired through ownership of an interest at a Marriott Vacation Club International resort may not be used to request a reward certificate for accommodations at a Marriott Vacation Club resort.

  5. Reward Certificates are valid only when used towards the expense of the guest room, unless otherwise indicated. Reward Certificates are valid only in conjunction with individual travel and are not applicable to group travel, package tours, conventions or other special rates and/or package programs, food and beverage credits, incidental expenses, or service charges.

  6. Redemption at destinations outside the United States is subject to all applicable government approvals, restrictions, applicable taxes and/or service charges. Rewards do not include U.S. federal inspection fees, or any other fees, surcharges, or taxes imposed by foreign governments for international travel.

  7. The following properties do not fully participate in
    Stay Anytime Rewards:
    - JW Marriott Capri Tiberio Palace Resort & Spa
    - Rome Marriott Grand Hotel Flora
    - Wailea Beach Marriott Resort & Spa

E-certificates
Marriott hotels offer "paperless" hotel rewards certificates, or e-certificates. E-certificates allow you to order your hotel reward as close as 24 hours in advance of your stay. Order an e-certificate and you will receive an email confirmation of your reward order, however you will not need to bring any paper record of the reward order with you to the hotel.
  1. E-certificates are available for standard, upgrade, Stay Anytime and PointSaver rewards at participating hotels at the following Marriott Hotel Brands:
    Marriott Hotels & Resorts
    JW Hotels & Resorts
    Renaissance Hotels & Resorts
    Courtyard by Marriott
    Residence Inn by Marriott
    TownePlace Suites by Marriott
    Marriott Vacation Club International
    SpringHill Suites by Marriott
    Fairfield Inn by Marriott

  2. E-certificates are available when the Marriott Rewards member is staying at the hotel. E-certificates are not available when rewards are given as a gift to another person.

  3. Members can make arrangements to redeem points and stay the same day at all Marriott hotels participating in the Marriott Rewards program. For same-day travel please call Guest Services at 800-443-7396 to order your certificate.

  4. For added convenience and flexibility, Members may choose to use points at check-in for same-day and/or extension of current reservation. If hotel has availability and member has sufficient points in their account, this program benefit is offered at the Stay Anytime rate and at hotels in the US (except Hawaii) and Canada only.*

    * Not applicable at Marriott Vacation Club International and The Ritz-Carlton.

Upgrade Reward
When using your Marriott Rewards points for a hotel stay, you may need to redeem additional points to reserve an "upgraded room", such as a suite or ocean view room. For certain room types an upgrade reward is required in addition to your regular hotel reward.

There are two types of upgrade rewards, "point upgrades" and "paid upgrades":

"Point" upgrade rewards are 5,000 points each. Most upgraded rooms require only one upgrade reward per night. However, some hotels require two or three upgrade rewards per night, depending on the view or room type. Availability varies by hotel, so please check the details for your selected hotel when making a reservation.

"Paid" upgrade rewards: at select hotels you can pay for an upgrade on a cost per night basis. The specific price varies by hotel and will be charged to your room during your stay. Marriott Rewards points are not required with paid upgrades.

Other terms regarding Upgrade Rewards:

  • Upgrade reward requirements vary by hotel/hotel category, room type and by season.
  • You can only use upgrade rewards when you are redeeming points for a hotel stay. For most cases**, you cannot use upgrade rewards to upgrade a paid room.
    **Based on hotel availability and point balance, members at the Silver level may choose to use points at check-in to upgrade their paid room. Point upgrade rewards are 5,000 points each and offered at hotels in the US (except Hawaii) and Canada only.*** This type of upgrade award cannot be reserved in advance.
    *** Not applicable at Marriott Vacation Club International and The Ritz-Carlton.
  • Most rooms require only one upgrade reward per night. However, in some cases, depending on the view or room type, multiple upgrade rewards may be required for each night.
  • Most resorts require upgrade for rooms with special views, such as ocean or bay view. When available, 2-Bedroom Suites at Residence Inn and TownePlace Suites require the use of an upgrade reward. Marriott Vacation Club International locations require upgrade for 3-bedroom suites.
  • Some upgrades require payment in local currency and cannot be purchased with Rewards points. Please check the Room Description when you book your redemption reservation online.
  • Upgrade Rewards may be subject to blackout and availability restrictions.

Pointsavers Rewards
  1. Members can redeem their points for PointSavers Rewards at participating Marriott-brand hotels when available. Participation and availability of PointSavers Rewards are at the discretion of the hotel. PointSavers Rewards are available for limited time periods and offer up to 33% in point savings.
  • An issued PointSavers Reward can be used at any participating hotel in the category for which the certificate is valid, or at any lower level category hotel that has availability of the PointSavers Reward.
  • Standard blackout dates and all general Marriott Rewards Hotel Reward terms and conditions apply.

Partner Hotels
In addition to each hotel partner's specific terms and conditions, and Marriott Rewards terms and conditions, the following are terms and procedures for redeeming Hotel Partner Rewards ("Partner Hotel Certificates:):


  1. Please confirm reservations in advance by calling the reservation number listed for each partner; advise the reservation agent that you will be using a Marriott Rewards certificate. Failure to comply may result in cancellation of the reservation.

  2. Blackout dates and other availability restrictions may apply. For the most up-to-date blackout date information, please contact the hotel partner directly.

  3. Partner Hotel certificates are valid for one consecutive stay of one or more consecutive days at a single hotel location. No residual credit will be given. Split stays require two certificates. Partner Hotel Certificates are valid for full or partial payment as stated on the certificate's face and must be surrendered upon check-in. Partner Hotel Certificates are not redeemable for cash, nor may they be bartered or sold for cash or other consideration. Partner Hotel Certificates are not replaceable and cannot be reissued if lost, stolen or otherwise destroyed. Partner Hotel Certificates are valid only for the use of the individual noted on the Partner Hotel Certificate and are not transferable. Although if requested at the time of issuance, they may be made out to a third party. No Rewards points will be credited for unused or partially used Partner Hotel Certificates.

  4. Please allow 10 business days for your Partner Hotel Certificate delivery within the United States and 4 weeks for locations outside the United States. Members may request expedited Partner Hotel Certificates by contacting
    Marriott Rewards Guest Services. There will be a $15.00 expedited request fee only for Partner Hotel Certificates rewards. This fee for expedited Partner Hotel Certificates is waived for Platinum members.

  5. Any changes to, reissuance of, or returned partner hotel reward certificates will be subject to a service fee.

  6. Certificates are valid only for the expense of the guest room, unless otherwise indicated. Certificates are valid only for use in conjunction with individual travel and are not good in conjunction with special rates and/or travel packages, group travel, food and beverage credits, promotional programs, incidental expenses, or service charges.

  7. When checking in to a participating hotel, the member must present and surrender the Partner Hotel Certificate and indicate that he/she intends to pay for the room in partially or in full with such certificate. Photo identification is required at check-in.

  8. Room cancellation charges may apply and/or a deposit may be required at time of reservation. Confirm with the hotel at the time of reservation.

  9. Redemption at destinations outside the U.S. may be subject to government approvals, restrictions, applicable taxes and/or service charges. Rewards do not include U.S. federal inspection fees, or any other fees, surcharges, or taxes imposed by foreign governments for international travel.


Redeem for Anything

Shipping Information

Awards ordered in the Marriott Rewards Redeem for Anything program will vary in delivery times and are only available to Marriott Rewards Elite members. A minimum of 50,000 Points is required for your redemption. Once we have confirmed the award, we will provide you with the expected delivery time. Please allow 5-7 business days to receive a points quote. Cash payments supplements are not allowed, i.e. no combination of points and cash. Customers must have total point value of item in account at time of ordering. Some awards may not be available due to restrictions.

Customers must be available to receive oversized shipments. Once the item has shipped, you will be contacted by the carrier to set a delivery appointment. For white glove deliveries, please inspect the item carefully prior to signing for the delivery. If there is anything wrong with the merchandise, please refuse the delivery and contact us at 1.800.493.3278. Once you sign for the delivery, you become liable for any damage on the item. Products are subject to availability. This offer is available exclusively for residents of the 48 continental United States. Merchandise will be shipped in the 48 continental United States and cannot be delivered to a P.O. Box. All products provided under the Marriott Rewards program are under full Manufacturer's Warranty.

Return Policy

If a product is received and determined to be defective, it will be the customer's responsibility to follow the Manufacturer's Warranty information provided with each product. Products are non-returnable and may not be exchanged for other products. Products are subject to change.

Content

Prices and availability of products and services are subject to change without notice. The Content may contain errors, omissions, or typographical errors or may be out of date. SkyMall may change, delete, or update any Content at any time and without prior notice. The Content is provided for informational purposes only and is not binding on SkyMall in any way except to the extent it is specifically indicated to be so. The text, images, photographs, graphics, logos, illustrations, descriptions, data, and other material provided on the www.skymall.com/anythingawards site, as well as the selection, assembly and arrangement thereof, are referred to collectively as the "Content."
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