As a Silver Elite member, you can make reservations or request redemption stays and reward certificates through an exclusive toll-free reservations number 24 hours a day, 7 days a week. Call 800-228-2100. Click here for numbers outside the U.S. and Canada.
Guest Services representatives are ready to assist you with all of your membership needs. Call your exclusive Elite Guest Services toll-free number, 800-321-7396, between 8:15 a.m. and 9 p.m., EST. Click here for numbers outside the U.S. and Canada.
If for some reason we are unable to honor your reservation, we’ll pay for your accommodations that night at a nearby hotel and compensate you for the inconvenience. To be eligible, you must provide your Marriott Rewards membership number when making a reservation. Compensation varies by hotel brand. Learn more
Exclusive Elite-member savings and offers are sent to you throughout the year.
Silver Elite members who choose to earn points are credited with a 20% bonus on base points earned during stays at 3,700+ hotels in the Marriott family of brands.
Get free Internet access at participating hotels, including JW Marriott®, Renaissance® Hotels, AC Hotels by Marriott®, Marriott Hotels & Resorts, and Courtyard® by Marriott hotels across Asia Pacific*. Just check in and log on from the comfort of your guest room or from the lobby and other public spaces (except meeting rooms and Business Centers).
*Available in Australia, China (and Hong Kong), Guam, India, Indonesia, Japan, South Korea, Malaysia, Philippines, Singapore, Thailand, and Vietnam.
Travel schedules can be unpredictable, so we offer you priority late checkout. Simply call the front desk the morning of your check out, and let us know your planned departure time. Late checkout is based on availability and offered at all participating Marriott hotels, except resorts and Marriott Vacation Club®.
Your Elite membership lets you give–and receive–great gifts. Simply present your Elite membership card at participating Marriott-operated and managed gift shops, and get a 10% discount. (At participating EDITIONSM and The Ritz-Carlton hotels, discount applies to logo-merchandise only.)
Getting away for the weekend gets you more than just an escape. Enjoy a 10% discount on regular rates for your Friday and Saturday night stays at participating Courtyard and SpringHill Suites® locations.