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The JW Treatment™

The JW TreatmentTM

At JW Marriott, treating guests exceptionally starts with the way we treat our staff. Because we believe that it takes people who truly love what they do to create a truly extraordinary experience.

Most hotels train their people with booklets. We bring ours to the ballet.

We partnered with the world reknowned Joffrey Ballet to create a programme that develops our staff's natural poise and grace. Since we believe that exceptional service starts with exceptional training.

Our secret ingredient: Chefs who love coming to work in the morning.

Of course, we only source the best local produce. But the real recipe for creating incredible culinary experiences is making our kitchens inspiring places that nurture the world's best chefs.

Perfect pampering comes from pampered pamperers.

When you indulge in one of our Spa by JW® treatments, you can be sure your therapist already had the pleasure. Because we believe people have to experience and appreciate luxury to be able to provide it.

Why did we foster a champion chocolatier?  Ask us after dessert.

When Roger Fok isn't creating desserts at the JW Hong Kong, he impresses culinary judges all over the globe with his edible art. And we encourage him to do so. After all, who wouldn't like a treat from a world champion chocolatier?

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