You may only reserve one room at a time when redeeming an award online. To book multiple rooms, call Marriott Individual Incentives Reservations at 1-800-899-7235.
Yes. However, if you make a reservation for fewer nights than the number of nights provided by your award, you will forfeit the unused portion of your award.
You may stay at any hotel in the Marriott family of brands that accepts your award type and that has availability during the time of your requested stay. For more information, view a property list for your stay award.
Your award number or type is provided in the award email or certificate you received. If you can’t locate your email or certificate, or the award number or type was not provided, contact the provider of your award.
To expedite the reservation and check-in processes, it’s important to enter the award number in the “award number or type” field when completing your reservation online. If you provide the number online, you will not have to provide it at the time of hotel check-in. If you do not provide your award number, you will be charged the full rate for your hotel stay.
Every reservation must be secured via credit card. A credit card is also required to cover the cost of incidentals such as long distance calls and meals. The cost of your room stay will be covered by your valid award, not charged to your credit card.
