Depart the airport and bear right onto the ramp for Highway 307 traveling north towards downtown Cancun. Take the first exit ramp (to universities) and make a U-turn under the highway. The hotel entrance will be on the right as you return up to the highway. // Complimentary shuttle service to and from the airport is available 24 hours everyday. After picking up your luggage, call the hotel at 01-800-020-3373. Pick-up is on platform 26.