About This Hotel
JW Marriott Hotel Surabaya
- JL Embong Malang 85-89
- Surabaya, 60261 Indonesia
- Phone: 62 31 545 8888
- Fax: 62 31 546 8888
- Sales: 62 31 545 8888 ext. 3509
- Toll-free: 0800 1831 800
Hotel Highlights
- A luxury hotel in Surabaya, Indonesia; 412 elegant rooms include 19 suites & 32 serviced apartments
- Executive level offers exclusive accommodation, private lounge, complimentary breakfast, concierge
- 11 meeting & conference rooms include the Royal Ballroom, seating up to 1,500 theatre-style
Hotel Information
Check-in and Check-out
-
Check-in: 2:00pm
Check-out: 12:00pm - Express check-in and Express check-out
Pet Policy
- Pets not allowed
Property Information
- 25 floors, 365 rooms, 47 suites
- 11 meeting rooms, 11,625 sq m of total meeting space
Services
Complimentary Service
- Buffet breakfast
- Coffee/tea in-room
- Shoeshine
Business Services
- Copy service
- Fax service
- Full-service business center
- Messenger service
- Network/Internet printing
- Post/parcel
- Secretarial service
- Translator
Guest Services
- Babysitting
- Cash machine/ATM
- Concierge desk
- Evening turndown service
- Foreign exchange
- Housekeeping service daily
- Laundry on-site
- Limousine service
- Newspaper delivered to room
- Newspaper in lobby
- Room service, 12:00 AM-12:00 AM, 24-hour
- Safe deposit boxes, front desk
- Valet dry-cleaning
Features
Guest Facilities
- Bar-B-Q and/or picnic area
- Barber/Beauty shop
- Car Rental onsite: 24-Hour Hotel Limo Service, 62-31-545-8888
Shopping & Stores
- Drugstore
- Florist
- Gift/newsstand
There may be a fee for some guest services. Not all features and services are available in all rooms. Contact hotel for details.
Check Rates & Availability
Reservations by Phone
Information to Download
-
Beauty Salon Services
[pdf]
-
Business Centre
[pdf]
- Download Library files require Acrobat Reader.
Printable Hotel Fact Sheet
- Quick facts and glimpse into the hotel features and offerings.