JW Marriott Hotel Surabaya

JL Embong Malang 85-89 · Surabaya, 60261 Indonesia

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To make reservations by phone, dial freephone 0800 221 222 in the UK, 1 800 409 929 in Ireland, or view our regional telephone reservation numbers.

Explore Our Hotel

A luxury hotel in Surabaya, Indonesia; 412 elegant rooms include 19 suites & 29 serviced apartments

Executive level with smoke-free private lounge, complimentary breakfast, concierge

11 meeting & conference rooms include the Royal Ballroom, seating up to 1,500 theatre-style

KEY FACTS

Fact Sheet 

Marriott Rewards category: 3 

Check-in and Check-out

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Express Check-In and Express Checkout

High-Speed Internet

  • Public Areas: Wireless
  • Guest Rooms: Wired*
  • *Wired-for-Business

    For a set daily rate of 9.95 USD, you get, in your guest room:

    1. High-speed Internet access
    2. Unlimited local phone calls
    3. Unlimited long distance calls (within the country), not available in all markets

    Prices may vary in a few markets.

  • Meeting Rooms: Wired, Wireless

Parking

  • Complimentary on-site parking
  • Valet parking, fee: 25000 IDR daily
  • Car wash and waxing services available at additional charge

Property Details

  • 25 floors , 365 rooms , 47 suites
  • 14 meeting rooms, 1,162 sq m of total meeting space
  • 1 concierge level

Pet Policy

  • Pets not allowed

Accessibility

For more information call the general manager of the hotel

  • Accessible guest rooms have a 32 inch wide opening
  • Fitness center entrance is accessible
  • Main entrance is accessible
  • Pathway to registration desk is accessible
  • Registration desk is accessible
  • Route to some or all accessible guest rooms is not accessible is not accessible
  • Business center entrance is accessible
  • Hotel has on site accessible self-parking
  • Meeting spaces are all accessible
  • Pool entrances are all accessible
  • Restaurants and lounges are all accessible

There may be a fee for some guest services. Not all features and services are available in all rooms.

Learn more about In-room Amenities 

SERVICES & AMENITIES

Restaurants & Lounges 

Fitness & Recreation 

Spa 

  • Babysitting
  • Bar-B-Q and/or picnic area
  • Barber/Beauty shop
  • Car rentals at this property:
    • 24-Hour Hotel Limo Service

      Phone: 62-31-5458888 ext. 3062

  • Cash machine/ATM
  • Coffee/tea in-room
  • Concierge Lounge Hours
  • Concierge desk
  • Drugstore
  • Evening turndown service
  • Florist
  • Foreign exchange
  • Housekeeping service daily
  • Laundry on-site
  • Limousine service
  • Newspaper delivered to room, on request
  • Newspaper in lobby
  • Room service
  • Room service, 24-hour
  • Safe deposit boxes, front desk
  • Shoeshine
  • Valet dry-cleaning
  • Virtual Concierge Available

There may be a fee for some guest services. Not all features and services are available in all rooms. Learn more about In-room Amenities 

BUSINESS SERVICES

  • Copy service
  • Fax service
  • Fee for each additional page of outgoing fax
  • Full-service business center
  • Messenger service
  • Network/Internet printing
  • On-site Business Center is Staffed
  • Post/parcel
  • Secretarial service
  • Translator

Learn more about Business Meetings 

There may be a fee for some guest services. Not all features and services are available in all rooms. Learn more about In-room Amenities 

JW Marriott® Hotel Surabaya