JW Marriott Hotel Surabaya

JL Embong Malang 85-89 · Surabaya, 60261 Indonesia

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Reservations by Phone

To make reservations by phone, dial freephone 0800 221 222 in the UK, 1 800 409 929 in Ireland, or view our regional telephone reservation numbers.

Fact Sheet

JW Marriott Hotel Surabaya

JL Embong Malang 85-89

Surabaya, 60261 Indonesia

Phone:
62 31 545 8888
Fax:
62 31 546 8888
Toll-free:
62 31 08001931800
Sales:
62 31 545 8888 ext. 3509
Sales Fax:
62 31 546 9041

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JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya JW Marriott Hotel Surabaya

JL Embong Malang 85-89

Surabaya, Indonesia 60261

View the hotel fact sheet

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Key Facts

Check-in and Check-out

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM
  • Express Check-In

High-Speed Internet Access

  • Guest rooms: Wireless, Wired
  • Lobby and public areas: Wireless
  • Meeting rooms: Wireless, Wired

Parking

  • Complimentary on-site parking
  • Valet parking, fee: 25000 IDR daily
  • Car wash and waxing services available at additional charge

Property Details

  • 25 floors , 365 rooms , 47 suites
  • 14 meeting rooms, 1,162 sq m of total meeting space
  • 1 concierge level

Pet Policy

  • Pets not allowed

Accessibility

For more information call the general manager of the hotel

  • Accessible guest rooms have a 32 inch wide opening
  • Fitness center entrance is accessible
  • Main entrance is accessible
  • Pathway to registration desk is accessible
  • Registration desk is accessible
  • Route to accessible guest rooms is accessible
  • Business center entrance is accessible
  • Hotel has on site accessible self-parking
  • Meeting spaces are all accessible
  • Pool entrances are all accessible
  • Restaurants and lounges are all accessible

Visit the Explore Our Surabaya Page for more information 

Driving Directions from Airport

  • Surabaya Juanda International Airport - SUB

    Airport Phone: 62 31 866 7513

    Hotel direction: 35 km S

    Driving directions: Take Juanda Airport Road to Jalan Ahmad Yani to Jalan Raya Wonokromo to Jalan Raya Darmo to Jalan Urip Sumohardjo to Jalan Jendral Basuki Rahmat to Jalan Embong Malang

    • Airport shuttle service, reservation required, fee: 250000 IDR (one way)
      Shuttle Phone: 62 31 5458888 Ext 3176
    • Estimated taxi fare: 150,000 IDR  (one way)

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water
  • Coffee maker/tea service
  • Crib
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Luxurious bedding - down comforters, custom duvets, cotton-rich linens
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Rollaway bed
  • Safe
  • Washer/dryer

Bathroom Amenities

  • Bathrobe
  • Bathtub & whirlpool
  • Bathtub with spray jets
  • Hair dryer
  • Hot Tub/Whirlpool

Visit the Guest Rooms page for more information 

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Mini-bar: all rooms, beverages and/or snacks for a fee

Kitchen Amenities

  • Silverware
  • Table and chairs

Business Amenities

  • Electrical outlet: desk level
  • Electrical outlet: dual-voltage
  • Fax
  • Phone feature: voice mail

Services & Amenities

  • Buffet breakfast, fee: 155,000.00 IDR
  • Coffee/tea in-room
  • Concierge desk
  • Continental breakfast, fee: 118,580.00 IDR
  • Full American breakfast, fee: 115,000.00 IDR
  • Full-service business center
  • Room service
  • Safe deposit boxes, front desk
  • Shoeshine

Dining

  • The Pavilion International Restaurant

    • International
    • Open for breakfast, lunch and dinner
    • Take your pick from a sumptuous array of international treats, indulge at the extensive buffet or treat yourself to luscious a la carte menus. The barbecue cooking station serves fresh selections daily.

  • Tang Palace Chinese Restaurant

    • Chinese
    • Open for lunch and dinner
    • Authentic Cantonese cuisine and dim sum served in an opulent setting. Inspired and accented by antiques from the legendary Tang Dynasty, this exceptional Surabaya restaurant is located on the second floor.

  • Imari Japanese Restaurant

    • Japanese
    • Open for lunch and dinner
    • Classic Japanese cuisine served in a sophisticated atmosphere. Enjoy elegant tableside lunch and dinner entrees, the freshest sushi bar, grilled fresh seafood and meat in the robatayaki and tatami rooms plus the chef's creations at teppanyaki table.

  • Vis a Vis French Restaurant

    • French
    • Open for dinner
    • The only fine French restaurant in Surabaya, in an elegant, comfortable atmosphere to enjoy a truly exquisite dining experience. The warm, professional service is complemented by the creations from our award-winning culinary team.

  • Deli Shop

    • Deli
    • Open for breakfast, lunch and dinner
    • Featuring freshly bake delicacies, tender pastry & breads, as well as a tempting choice of cake, chocolates & cookies

  • Lobby Lounge

    • International
    • Open for lunch and dinner
    • The Lobby Lounge offers a great selection of specialty coffee, mocktails, cocktails, wines by the glass and tasty snack menu. Live band performs nightly until late night.

Visit the Dining page for more information 

Fitness & Recreation

Fitness

  • Health Club at the JW Marriott Hotel Surabaya

Swimming

  • Kenjeran Beach 10 km
  • Outdoor Pool
  • Whirlpool

Spa

  • JW Marriott Health Club
    Appointment required

Golf

  • Taman Dayu Golf 60 km
    Taman Dayu Golf
  • Citraland Golf 15 km
    Citraland Golf
  • Finna Golf 45 km
    Finna Golf
  • Bukit Darmo Golf 10 km
    Bukit Darmo Golf
  • Graha Family Golf 10 km
    Graha Family Golf

Visit the Fitness & Recreation page for more information 

Activities

  • Hiking 80 km
  • Jet-skiing 8 km
  • Miniature golf 13 km
  • River rafting 60 km
  • Rock climbing 7 km
  • Sailing 15 km
  • Sauna
  • Squash 5 km
  • Volleyball 7 km
  • Tennis 0.5 km

Local Attractions

Visit Local Area page for more information 

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