Customer Support
| We want to make sure you get the most from your Rewards membership. Reaching us is easy by email, phone, fax or regular mail. If you have questions, concerns or comments, please use the contact information found here. Search our worldwide hotel directory The Ritz-Carlton Rewards Support |
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Marriott Customer Support
Call Us
Write Us
Fax Us |
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Marriott Customer Support |
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Contact us via email. Visit Find & Reserve to make reservations or browse the hotel directory for hotel information. |
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Call Us |
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| United States/Canada 1 801 468 4000 (8:15am - 9:00pm, Monday - Friday, US Eastern time) 1 800 450 4442 (toll-free, 24 hours/7 days per week) Please note: the toll free number is an automated line. Asia/Pacific 60 3 2688 8080 (from Kuala Lumpur and Asia Pacific) 61 2 8298 5250 (from Australia) 400 830 0250 (from Mainland China) 800 962 962 (from Hong Kong) 8 a.m. - 8 p.m., Monday - Friday (Malaysia/Singapore local time) 8 a.m. - 5:30 p.m., Saturday (Malaysia/Singapore local time) Closed Sunday Europe/Middle East/United Kingdom 44 20 7012 7312 0699 508 6492 (from Germany) (+971) 4 217 3579 (from Dubai, UAE) 8:00am - 6:00pm, Monday - Friday (UK time) 9:00am - 5:15pm, Saturday (UK time) 10:30am - 6:45pm, Sunday (UK time) Japan 81 3 5405 1513 9:00am - 6:00pm, Monday - Friday (local time) Latin America/Mexico: 52 55 110 221 21 55 11 3069 2507 (from Brasil) 8:00am - 8:00pm, Monday - Friday (local time) 9:00am - 2:00pm, Saturday (local time) Closed Sunday |
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Write Us |
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| United States/Canada Marriott Guest Services 310 Bearcat Drive Salt Lake City, UT 84115-2544 USA Asia/Pacific Marriott Guest Services Menara Olympia No. 8 Jalan Raja Chulan 50200 Kuala Lumpur, Malaysia Europe/Middle East/United Kingdom Marriott Guest Services North Valley Business Centre Old Mallow Road Cork Ireland Japan Marriott Guest Services Urban Shinbashi Building, 7th Floor 4-5-1 Shinbashi, Minato-ku Tokyo 105-0004 Japan Latin America/Mexico Marriott Guest Services Av Chapultepec No. 230-1 Col Roma CP 06700 Mexico DF |
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Fax Us |
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United States/Canada 1 801 468 4033 Asia/Pacific 60 3 2688 8090 Europe/Middle East/United Kingdom 44 20 7012 7316 Japan 81 3 5472 3600 Latin America/Mexico 52 55 110 221 22 |
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Related Links
Marriott Rewards Phone Lines
For use in UK and Ireland Reservations:
00800-1927-1927 (freephone)
Customer Support:
44 20 7012 7312
Marriott Regional telephone reservations
Marriott Customer support
For The Ritz-Carlton Rewards:
Reservations:
+00 800 9522 0270
Guest Services:
+44 20 3027 2893
Email: ritzcarltonrewards
@ritzcarlton.com
The Ritz-Carlton Worldwide reservations 
The Ritz-Carlton Rewards Worldwide customer support